Unified Technology Blog

Unified Technology Solutions Help Desk

on October 17, 2017 No comments

Help Desk for small businesses, computer IT support for business in Brevard County, Indian River County

Unified Technology Solutions offers a full range of IT and Phone support for companies. From the installation of state of the art Security Software to Backup, Cloud Storage, and communications support.Aamongst the support services we offer is our Help Desk.With Help Desk, your staff isn’t forced to sit and wait for a tech to get on site. They can get help right away.

When a network goes down or experiences issues, sometimes the problem is something we have seen or heard of before. Because of our knowledge and background, our Help Desk can fix those issues fairly quickly. Most of the time we don’t even need to be on site.

Unified Technology Solutions has multiple methods of remotely troubleshooting your issues and is constantly testing new technologies to make this task easier and more efficient. We start by walking you through exactly what let up to a problem, and then we employ our sophisticated diagnostic software, to quickly identify what is causing the problem. If it is a software issue, we can access your system and fix the issues without delay. Should it be a hardware failure, chances are we have already completed all the diagnostic work, so in most instances we can grab the parts and get on site quickly.

Rather than have your people try to diagnose a problem themselves and spend hours unable to accomplish their own work because of a down computer, with our Help Desk services, your employees can get back to their tasks much quicker.

With flat rate plans available there will no longer be wasted time getting permission or approval to call because you get unlimited support for a single monthly fee.

The technicians who man our Help Desk have experience with Microsoft Products as well as Linux, Email Servers and more. If you would like to learn more about what our offerings are, just give us a call we will be happy to set up an appointment to go over them with you.

 

The Tech Guys

Managed business IT services in Fort Pierce, Vero Beach, Sebastian

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Your IT GuyUnified Technology Solutions Help Desk

Laptop News

on October 9, 2017 No comments
business computer installations, business phone systems for vero beach, business networking solutions for companies

New, sleeker laptop announcement from HP

 

Laptops. On the one hand they provide us with the flexibility to take our work with us. On the other hand, they are much more fragile than a desktop, often times they are slower than a desktop, and most people don’t drop their desktops. Laptops and cracked screens are practically synonymous.

For a while it seemed like innovation in the laptop segment in the market had stalled. However, lately, I have seen the offerings in the laptop arena are getting better. Microsoft Surface was lovely to look at when it was first released, and for some applications, it well outperformed  some of the other offerings on the market. HP had a good reputation for a time, but then their laptops began to garner less than stellar reviews. It looks like they are set to redeem themselves with a new line of high-end laptop/tablets which are positioned to give the Microsoft Surface a run for it’s money

Larry Dignan for Between the lines had this to say about the new Spectre Line:

“HP calls the second-generation Spectre 13 the thinnest touch laptop and added an integrated privacy screen for the Spectre x360 13. CNETHP Spectre x360 has instant privacy screen, 10-hour battery, good for long flights

HP outlines new business PCs, targets smart office, collaboration | HP hits its stride: How PCs and printing have stabilized, rebounded

Among the key points:

  • Both laptops have the 8th generation Intel Core processor.
  • The HP Spectre 13 is built from CNC aluminum and carbon fiber and comes in ceramic white with pale gold accents or dark ash silver with copper accents.
  • Up to 4K high resolution displays.
  • Up to 1TB PCIe SSD and memory up to 16GB.
  • And up to 11.5 hours of battery life.
  • The HP Spectre x360 has a battery life up to 16.5 hours and comes in natural silver or dark ash silver with copper accents.
  • Up to the same resolution, storage and memory options as the HP Spectre 13.
  • A Windows Ink Certified pen.
  • And an integrated privacy screen.
According to HP, the Spectre 13 will be available Oct. 29 starting at $1,299.99 and the Spectre x360 will run you $1,149.99.”
It will be interesting to read the reviews once the product is actually released. Some of the early reviews are saying that while HP has managed to clean up issues from the past,  delivering a sleek, state of the art product, they are holding their opinions for the time being. Once it’s fully released we will see how it holds up and performs in the real world.
Tech Guys @ Unified Technology Solutions
Managed business IT services in Fort Pierce, Vero Beach, Sebastian

 

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Your IT GuyLaptop News

Setting Up Your Business Network

on September 30, 2017 No comments

Network Diagram, it solutions for companies, vero beach IT support for networks, VOIP support for companies, non-profit it support,

At Unified Technology Solutions we work with companies of all sizes. In each situation, there are differing needs for computing power, servers and phone systems, but what is common to each of them is the need for a plan and some forethought. Too many times we are brought in after the decisions have been made, and we could have helped these companies come up with a better plan.

Before you finish your business plan, or your plan for expansion, it is a wise idea to call in some expert help to design a network to meet your computing needs. People are the most important element in any company, followed closely by the tools they will use to keep that company running efficiently. The better the plan, the more efficient the company can be.

While there are companies who invest in laptops for their employees, unless you have people who often work in the field, a better choice maybe desktop systems.It’s easier to keep data secure when the system stays in the office.Desktops stand up better to wear and tear, plus there are desktops that are easily upgraded when more computing power is required.  Depending upon the type of work you do, having more than one monitor to enable your people to have multiple screens available could be important.

Operating systems and servers are also up there in importance. In fact, when you are running a network, I would venture to say it’s of primary importance,. The server software has to be able to efficiently run the entire network without slowing people down, and it may be that you need more than one server. It also eliminates the need to the same data to be stored on multiple computers. The server can be set up so that collaboration between different departments is possible. It can also be that certain files will not be available to everyone, such as employees personal data and payroll, or customer files. Cloud storage and backup is another option, depending upon how you feel about keeping your data somewhere other than on site. Sometimes a combination of on-site servers with cloud backup is the best way to go.

Cloud Support

There is also the question of how to integrate mobile devices such as tablets and cell phones into your network. Tablets and cell phones enable your people to communicate with you while they are out on the job. There are so many useful apps these days which will run on tablets which can allow your people to do things like estimates, plans and drawings right at the customer site. These are great tools, but along with these tools comes the need for better security and software to properly interface the devices in with your network.

We are happy to work alongside you to make certain you have the right tools for your current workload, but also have a system that can grow as your company grows.

Unified TechsManaged business IT services in Fort Pierce, Vero Beach, Sebastian

 

 

 

 

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Your IT GuySetting Up Your Business Network

Business Phone Systems for the Treasure Coast

on September 13, 2017 No comments

VoiP systems for your business, Indian River County VoIp installers, maintina your VoIp systme, Why use VoIp

Lately, businesses in the Sebastian area have been calling about installing new business phone systems for  their growing companies.Companies located in Ft. Pierce and Port St. Lucie are contacting us as well. It would seem that Unified Technologies is becoming the go to company for Business  Phone Systems on the Treasure Coast.  Landlines are becoming a thing of the past, and the older PBX models are just not keeping up with the times. 

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Your IT GuyBusiness Phone Systems for the Treasure Coast

Backup, Backup and Backup

on September 7, 2017 No comments

it services for business, phone installation and maintenance for business, phone systems vero beach

We have a hurricane heading in our direction. If it does hit, then no one knows how long our homes and businesses will be down for. Should we get anything close to what Harvey unloaded in Texas and Louisiana, we could be in serious trouble.

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Your IT GuyBackup, Backup and Backup

IT Services

on August 24, 2017 No comments

They say “an ounce of prevention is worth a pound of cure”. When I was a kid I would nod my head to sayings like these, knowing that my elders thought they were imparting great wisdom to me. I wasn’t always sure what they meant by them, but I knew it must be something wise and useful. So, let me ask you, what do you think this saying means? 

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Your IT GuyIT Services

What Is Your Favorite Version of Windows?

on August 16, 2017 No comments

What Is Your Favorite Version of Windows? I know, that’s a loaded question. For most of the PC users Windows has historically had so very many quirks and bugs, it can be difficult to say that Windows itself has any favorites. But let’s face it. If you use a PC and not a Mac, then you are used to Windows and all of it’s quirks. Today, if you were to purchase a new PC the default operating system is Windows 10. If you have a touch screen, then windows 10 isn’t so bad. If you don’t have a touch screen, then you will probably end up using the Windows 7 interface of Windows 10.

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Your IT GuyWhat Is Your Favorite Version of Windows?

Landlines Are Going Away…

on August 1, 2017 No comments
Install and maintain VoIp telephones, landlines are going away, your loca VoIP installation company in vero beach and sebastian

Landlines are going away….

Do you have a landline at your house? Here in Vero Beach, there are people who keep their landline, yet they rarely use it.  It’s just  easier and more efficient to just use their cell. In most cases e people maintain a landline out of habit. Don’t be mistled as I talk about landlines, I am not addressing the phone you have on your Cable Provider’s package plan. That is a VoIp phone connections. Most likely Comcast is  your telephone line provider, and there is NO line, it’s all wireless.

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Your IT GuyLandlines Are Going Away…

The Importance Of Training

on July 25, 2017 No comments

unified technolgy services, systems plan, systems integration, omputer hardware network installation for business

What happens when you get something new? Are you excited to have this new system?  I love installing new hardware that will be less expensive to administer and maintain, and yet provide more functionailty.  But something that often happens when you try to use this new thing,is that it doesn’t work like your old system did. In fact, other than the basics, you are having trouble figuring out how to take advantage of all the new features built in to your new system.  It’s so frustrating.

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Your IT GuyThe Importance Of Training