Your business has outgrown your current computer systems. Now’s time to upgrade your entire office and network. Because the network affects everyone, targeted communications must detail the impact of the upgrade. Understanding how end users access and leverage the network for their specific job role is important when explaining how an upgrade will impact their duties both during the maintenance window and after the upgrade is complete.
Determine a rollout strategy
A rollout strategy should finely balance the speed of deployment with the risk of making mistakes that bring down the network. Your goal should be to find the optimal comfort level for the organization such that the upgrade can be performed in a reasonable amount of time without taking any major risks. Unified Technology Solutions is experienced in building just such a strategy for companies.
Have a back-out strategy
Just as the rollout plan is critically important, so too is a back-out strategy. Spend just as much time figuring out a back-out strategy as you do an implementation strategy. Even though you might not ever need it, you’ll be very happy you spent the time and effort in the event you do.
Train support staff
The same people who design, architect, and deploy the new network upgrade may not be the same people supporting it once it goes into production. This is especially true if you work for a large organization or hire outside consultants to handle the upgrade. Proper training is critical to the care and maintenance of a network upgrade from day one and beyond.
Document, document, document!
The step that is most often skipped over – yet is absolutely critical to the success of a network — is to thoroughly document the upgrade, how the new technology works, and how to maintain it once it’s in production. Documentation should also be reviewed and updated on a regular basis. A network upgrade that includes detailed documentation is far more likely to be considered successful when support staffers have the information they can refer to for help.
Just remember that proper planning, communication, and training can help ensure a successful network upgrade. If you don’t have an IT Department of your own, or even if you do, we can work with you to put a comprehensive upgrade plan together and it can make a systems upgrade much less painful.
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