Your IT Guy

Help Desk, At Your Service

on November 13, 2018 No comments

Help Desk for small businesses, computer IT support for business in Brevard County, Indian River County

What if you could have one person who’s dedicated to receiving calls and answering tech support questions from the rest of your staff? Well, you can. At Unified Technology Solutions we offer Help Desk services to companies here on the Treasure Coast.

IT issues can often arise without warning, and a managed IT support service should be there to make sure business is not impacted. When email isn’t working, when the network isn’t accessible, when you can’t print—all of these problems eat into your employee’s productivity.

Too many time these tasks fall on the one or two people in your company who are good with technical issues. The probelm is, they get overwhelmed by all of the calls for help, and oh by the way, who is doing their work while they solve everyone else’s tech issues? AND what if that person is YOU, the owner of the company? It could be time to seriously consider how much time/money a you would save if you or your employees didn’t have to waste time taking care of your company’s teach issues.

Instead of having your staff fumble around for answers every time they run into a technology issue, just outsource to your technology help desk. This would cost you a fraction of what it would to hire an in house-staff member to do this same job.

A managed IT support service can make quickly and safely ensure that new devices and software are compliant with company policy and functional, recognize the signs of a cyber attack, and help them to foster better habits to protect themselves.

Outsourcing your helpdesk means that an expertly resourced team takes on this responsibility. In this way, your business can save time and money and need not worry about things like training, the necessary hardware and software, a space for the help desk team or hiring new staff members to support it.

An outsourced team, on the other hand, doesn’t just offer top-notch, knowledgeable IT support – these experts are also trained in client support. This means that every request to the help desk is met with a quick and courteous response, providing the best experience possible for your employees.

 

 

 

 

read more
Your IT GuyHelp Desk, At Your Service

Why Use The Cloud?

on November 5, 2018 No comments

 

cloud storage experts vero beach, cloud back up vero beach, vero beach cloud back up technicians

Clouds

When I say the words, “The Cloud” it immediately conjures up images of those beautiful, fluffy puffs of stuff we get over head here in Florida. We have some of the best clouds. After I return from my brief reverie, I then see rows of servers lined up in some remote locations, blinking away, storing all of your precious data. As a tech, I am also impressed by that image, which, no doubt, does not impress the average small business owner.

There are still those who don’t understand the cloud, and they don’t trust it just yet either. I get it. But I also know that without that cloud backup, it’s much more difficult in a state like ours, where weather is such an issue for a few months a year, and power surges are not infrequent, cloud back up is a great tool for preserving your data.

It’s also good for those who work remotely more often than not. If your company has salespeople in the field, without numerous email trails to keep up with, it’s difficult to keep everyone on the same page. When documents are stored in the cloud, everyone on your team can have access to the same data. It’s up to you as to whether they can update the data, that’s a conversation for another time.

Cloud computing for small businesses

Migrating certain applications to the cloud will be more involved than you might think, but less complicated than what your fears will have you believe. We, at Unified Technology Solutions, are pretty good at that cloud migration and data backup.

Depending upon your operation, it may be best to begin using the cloud storage on applications you have just begun using. That way everything starts from square one and you don’t have to add the task of pulling data from other areas, you may simply start from the beginning.

It’s also important to understand what the different cloud Vendors offer, and which one might be best for your application.

Give us a call and we can set an appointment to go over your current systems and build a plan with you.

 

Your Tech Guys

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

 

 

read more
Your IT GuyWhy Use The Cloud?

Why It’s Important to Back Up Your Data

on October 29, 2018 No comments

 

Unified Technology solutions, cloud based back up vero beach, cloud based bac up sebastian, cloud based back up systems for business

Regular backups are an insurance policy for your business. It doesn’t matter how big your business is, regular backups are essential to securing your company’s network. In fact, regular backups may arguably be the single most important step you take for preventing a network disaster.

People are not infallible. They make mistakes, and actually, they make them quite often. Emails containing viruses are accidentally opened every day and important files are often mistakenly deleted. There’s no reason to fear these issues if you take frequent incremental snapshots of your systems. You can simply restore to a snapshot taken before the virus happened. Or you can recover the file from a time before it was deleted. It’s really easy to protect from the little things and there’s the added benefit of being ready for the big things as well.

Statistics from FEMA indicate that 40 percent of businesses fail to open after suffering a natural disaster and additional 25 percent fail within a year. The United States Small Business Administration also finds that a whopping 90 percent of businesses fail two years after suffering a disaster. Part of the problem has to do with failure to back up data, leaving businesses starting from scratch following a disaster.

Unfortunately,  too many businesses still don’t perform proper backups. Oone study in particular found that 60 percent of small businesses don’t back up daily and  some of these companies don’t perform backups at all.

While hackers can only  steal digital information,  thieves steal  actual computers, smartphones, hard drives, or even servers from homes, businesses, or storage facilities. Once stolen, it is unlikely you’ll ever see it again. If you backup your data to an external space such as the Cloud, you’ll still be able to access it even if your computer is stolen, and you’ll be able to re-download the information to your new software and hard drives.

Backing up your computer means you are taking a proactive approach to your data. Consider it your way of taking an insurance policy out on your computer that will protect you from the internal and external forces that threaten its safety. If you don’t backup your computer today, you are at risk for viruses, hackers, and hard drive failure that can cause you to lose your data forever.

What can Unified Technology Solutions do to ensure your data is safe and recoverable? We can set up a Completely Automatic system for you, which will help you to make sure all important files will automatically back up on a set schedule. That way you won’t have to worry about forgetting to perform a backup during a stressful time or a busy period in your business.

 

Your Tech Guysmanaged IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

 

read more
Your IT GuyWhy It’s Important to Back Up Your Data

Making the Decision-VoIp Versus Landlines

on October 10, 2018 No comments

 

Landline versus VoIP phone system. Which one should you choose? It’s a difficult choice, but if we put in into perspective, it’s like choosing between a classic car and a newer one. A classic car has a history of performance, it’s a known entity. Business PBX systems have been around since forever. The issue is this, will they still be around as your company grows and expands? The answer is, probably not.

read more
Your IT GuyMaking the Decision-VoIp Versus Landlines

Why Does Your Business Need A Computer Support Company?

on October 4, 2018 No comments

 

 

If you have ever watched  television sitcom, you would have learned that most people, men or women, make such a tangle out of plumbing, carpentry or electrical work the tradesman actually have to charge them more to fix what the homeowner tried to do in the first place. It’s no different in the tech industry.

I had a client ask me the other day, what is the most challenging thing about running an IT Support company. There are many challenges, and they are different depending upon which day you ask me, but the overall most difficult challenge is when clients try to do things themselves.

We offer computers and VoIp systems for sale, but we have clients who run out to the nearest big box store and grab the first computer they see off the shelf. It may not be powerful enough to run their proprietary software. It doesn’t come with Office, or an antivirus software which is compatable with their network. There are no printer drivers, the network and internet are not configured for their system. I can almost guarantee if they had called us in the first place we could have saved all of us a big bundle of aggravation and stress, not to mention that we probably could also have save them money.

Another is this. Configuring an entire network is not as easy as plugging in a couple of wires, clicking a few software choices and you’re off the to races. Configuring and efficient, high speed network is something we do day in and day out. We don’t have to guess where to plug what, and which software options to choose. Most of that is almost muscle memory for us by now. What could take someone without our training days to puzzle out, could literally take us hours. And it will be done properly.

One of the most important reasons to hire UTS is this. It could earn you money. You heard me right. If you  or your staff are working on installing a new computer system, you are not working on building, marketing or selling your products or services. When you aren’t selling, you aren’t bringing in revenue. It’s as simple as that.

 

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

 

read more
Your IT GuyWhy Does Your Business Need A Computer Support Company?

It’s Important To Have a Tech Plan For Your Buisness

on September 18, 2018 No comments

Do you have a tech plan for your business?  At Unified Technology Solutions we are happy,make that eager, to assist growing companies, or startup companies or companies of any shape and size, to create a workable, scalable technology plan. If you have ever read our blog or taken a look at our Facebook page, you already know that we advocate for working with IT professionals to configure your network, phone system, servers before you spend thousands of dollars on systems that may not be right for your computing needs.

We also help companies with Cloud Migration, anti virus software, security and mail servers. I think you probably get the idea by now, but some of you may still be skeptical. To help convince you, I would like to share an article I came across:

David Rabin, guest writer for entrepreneur.com

“1. Make a plan and map your milestones.

Startups and SMBs celebrate the drama of the business plan but can turn a blind eye to its corollary, the technology plan. Every good business plan needs a tech plan, too.

The best way to plan office technology is around business milestones. What infrastructure will you need when you reach 10 employees, or 100? Ten million in revenues, or $100 million? Technology use tracks closely with headcount and revenue generation. Both of these indices are a starting point to help project your future tech needs….

2. Recognize the strategic value.

Startups and small businesses generally focus on investors, customers and cash flow, and can often treat office tech as an afterthought, or simply an expense.

That won’t cut it in today’s hiring environment. More than half of millennials say office technology is important in deciding where they’ll work, according to a recent PwC study. In their personal lives, they’re used to investing their own money on really good tech — the latest phone, tablet or TV — so understandably they expect the same from their employers.

Office tech is a key strategic investment. It goes beyond functionality, as important as that is, and increasingly reflects the caliber of your brand, the appeal of your workplace, and whether your business is truly future-facing.

3. Benchmark against your physical space.

Real estate is usually a company’s greatest expense. The kind of space you have and how your people interact with it is the biggest factor in how you’ll be using technology both this week and next year.  Real estate is also more fluid today than ever, constantly transforming, with more variants than ever – everything from open floor plans, to telecommuting, to hoteling, which eliminates assigned seating and lets everyone just perch where they want.

Making a precise, in-depth inventory of your real estate needs is key. Does your floor plan have offices with doors? Is it mostly unassigned workstations? How many of your people telecommute? Whatever your footprint, you’ll need the right technology tools to deliver what your people actually use. Balancing real estate with IT is a tough trick, but the time spent cracking this part of the code will pay major dividends down the road.

4. Set some rules and follow them.

These days, most everyone is a technology expert, at least in terms of what they know and like. Every company has one person or more who can’t live without their personal laptop and expect the company’s network to configure around it. There’s a fine line, however, between flexibility and dysfunction.

Big companies have IT standards for a reason – it’s unmanageable without them. Small companies that delay implementing standards run the risk of becoming franken-techs. The monitors bought on eBay, the laptop on sale at Best Buy, may make sense at the time but can add up to compromised performance. When it’s time to scale, you’ll likely have to rip out the gear that once seemed such a good value and start over…”

Your Tech Guys

Vero Beach,

unified technology solutions

 

To read the rest of the post, head on over to https://www.entrepreneur.com/article/318641

 

 

read more
Your IT GuyIt’s Important To Have a Tech Plan For Your Buisness

Malware Removal

on September 6, 2018 No comments

How do you remove malicious software, Malware, from your system? There are do it yourself instructions you can find on Google and the other search engines, but our advice is, call UTS. There are several different versions of Malware floating around, just waiting to get into your network, and if you aren’t proficient in it’s removal, you could end up doing more harm than good.

How can you tell if you have Malware on your system? If your network has been running fine and the response time on the various computers within your network was good, and now all of a sudden things seem to have slowed to a crawl, there is a very good chance something has infected your system.

There are other signs as well, like extensions added to your search bar, or redirects from the home page you normally see.

If you have a strong antivirus software currently installed on your system, the programs usually have a scan component you can initiate to go out and check for viruses. Before you do anything else, go ahead and run the scan. It will notify you of any viruses it detects and sometimes it will even isolate the code in a special area. Then before you do anything else, give us a call. Sometimes the virus you have will bury itself deep in your system, and once you reboot the software, it’s almost impossible to find.

In the meantime, it could be a good idea to take your system offline until we get there and can run our diagnostic programs to try to isolate the virus.

Trying to clean up Malware or Viruses yourself, unless you have some pretty high level technical skills, could be kind of like trying to re-wire your own home. You can cause a mess and it may cost you twice as much time and money to fix any mistakes you might make.

Your Tech Guys

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

read more
Your IT GuyMalware Removal

Unified Technology Solutions and VoIp

on August 21, 2018 No comments

business telephone systems vero beach, business telephone systems sebastian, telephone switchboards for companies vero beach

The Business Phone Systems of today are no longer ones which use landlines. Today, savvy business owners are switching to VoIp. In the days when VoIp first came on the scene it was a novelty. The sound quality was terrible and the line quality was even worse. But that was a long, long time ago. Now, VoIp is virtually indistinguishable from land line quality, and in some areas I would venture to say that it’s better than land line quality. 

read more
Your IT GuyUnified Technology Solutions and VoIp

What Happens When You DON’T Let Windows Update Your Software

on August 7, 2018 No comments

Admit it. You don’t always let your operating system perform it’s regularly scheduled updates. You may even be slow in moving from one software version up to the next one. We all get comfortable with what we have, it’s a human trait, but to neglect updates on software is not only wrong, it’s down right dangerous for your data!

read more
Your IT GuyWhat Happens When You DON’T Let Windows Update Your Software

Just What Does Unified Technology Solutions Offer?

on August 2, 2018 No comments

VOIP Installation and setup, business Facebook page checking , Setup Facebook business page checkins, how to get more business

Unified Technology Solutions offers a full range of computer  services for companies in the Vero Beach Area. From  the purchase of computers and servers to support and more for your Indian River County business.  UTS  also offers computer repair, network support and cloud services. It is our goal to  become your one stop shop for all of your business computing and phone related services. From planning your entire network, to keeping it running smoothly, we offer you a multi faceted support system so that your business never suffers from an outage or data loss.

read more
Your IT GuyJust What Does Unified Technology Solutions Offer?