business computer help vero

I.T. Support and Your Company

on March 8, 2019 No comments

All too often, I.T. is treated like secondary concern by small business owners who’ve recently made it through the lean, DIY startup years. They might see IT support as an option rather than a necessity. But what happens when something goes wrong? What can you gain from technical support that you may not notice? Maybe the bigger question is, what can you expect to receive from your technical support service?


Issue Resolution – This goes without saying; after all, it is the bread and butter of technical support. More than likely, this is the main reason you use support. If you’re in a pinch, they are there to bail you out.  The peace of mind you get knowing that tech experts who already know your systems are available to get your systems back up and running quickly. Having someone knowledgeable to resolve tech issues to your people doing what you’re paying them to do. Instead of fiddling with a malfunctioning printer or some software issue for an hour or more “hoping” that something will start working as they stab in the dark trying to fix it.

Expertise – At UTS the support technicians you work with can be considered an expert in the software they are supporting due to hours and training involved. Most technical support service companies require their support techs to have technical certifications or extensive experience with the product they are supporting. They are in the field, working with hardware, software and technical issues all day every day. This expertise provides you more insightful tidbits of knowledge and quicker resolution times.

Peace of mind – One of the best values provided by a technical support service is the peace of mind. Should all your systems fail, or even just one computer, it’s no matter, You don’t need to worry because UTS can find and fix your issues. Peace of mind is a service we don’t list on our Website, and probably should because it’s one of the most important services we provide at Unified Technology Solutions.

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Your IT GuyI.T. Support and Your Company

Tech Support For Companies

on January 25, 2019 No comments

You’re a business owner and you’ve been doing just fine without a huge staff or a dedicated IT guy. So far, so good. Like everything else these days, your business depends on technology: email, databases, documents and spreadsheets—maybe even software unique to your industry. What happens when things stop running smoothly?

Perhaps you and your staff are becoming frustrated with computers that aren’t working properly, and network that’s too slow and you’ve been troubleshooting computer/printer/router problems—your business needs IT support. In fact, we think it need us, UTS.

As you pile more and more work on an older system, it will slow down. At some point, it will heave a sigh and stop working all together. It’s important to perform preventative maintenance on the components of your network. It’s also important to ensure you are using the type of computer, servers and network equipment that is made to handle higher volumes of data.

Rather then waiting until something catastrophic happens, let us go through your current configuration and make recommendations. Adding new devices to your network may seem easy, and in some cases it might be, but it’s not always the case. It is a delicate process that needs to be done by professionals to ensure that it is set up right for the sake of your business.

As the new year begins, it is the very best time to re-evaluate your tech operations, and if your business doesn’t already have an IT strategy, you might need to consider finding  an IT partner as soon as possible. We hope that will be Unified Technology Solutions.

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Your Tech Guys,

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Your IT GuyTech Support For Companies

Getting More Control of Your Web Presence

on January 17, 2019 No comments

The World Wide Web is less than 30 years old. Today, there are those of you who will read this post and have no idea there was indeed a world without web. In fact, until around 1990, trying to access the Internet was not for the average pc user.

Beginning in the late 1980’s and early 1990s the tech geniuses of the day began to build search engines and browsers, but they each had their own way of coding and indexing data.

Then in 1991 a man named Tim Berner-Lee and a woman named
” Nicola Pellow, a math student intern working at CERN, to write the Line Mode Browser a cross-platform web browser that displayed web-pages on old terminals and was released in May 1991.[14] ” This according to Wikipedia.

For all intents and purposes Berner-Lee and Nicola Pellow were the founders of what we now call the World Wide Web. It looked nothing like it does today, with all the ads and fancy, colorful photos. But still, it became a great way to find things without having to run around looking in different reference books.

There were several iterations of search engines that came and went before Google took hold of all of us. And once they did get us hooked, they began to collect all sorts of data about us which they could then monotize by selling it to others.

Today, everyone knows everything about everybody, and this same man, Tim Berner-Lee is starting a new company to try and given us all some measure of control over that data and perhaps some income from what we choose to sell from that data pool.

It is an interesting article. Mr. Berner-Lee ” ….has a proposal called Solid, and a startup called Inrupt to promote it, which aims to allow people to have control of their own data, as opposed to the big corporations.

He described this as “web technology repurposed,” and said he is driven by the belief that you should control your data and receive a share of the revenue derived from it. “You shouldn’t worry about someone monetizing your data and influencing elections,” he said, and described Solid as a private repository—or “Pod”—which has a common API for all websites. This would separate applications on the web from your data, and you could then write the data to a generic website and share it via an API with anyone you wish, such as your family or your doctor.” taken from www.pcmag November issue.

Check out the link from our Facebook Page

Let us know what you think.

Your Tech Guys

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Your IT GuyGetting More Control of Your Web Presence

Managed IT Services Offered by UTS

on December 13, 2018 No comments

 

Cloud Computing, Managed IT Services for Vero Beach Florida Area.The holidays are coming up fast. We are almost at the very end of what was, for many here in Vero Beach, one of the busiest and most productive in their company’s history. And we want to do that again next year. What about you?

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Your IT GuyManaged IT Services Offered by UTS

End of The Year Planning

on December 4, 2018 No comments

 

Managed IT Services, Vero Beach

It’s that time.  In a few weeks 2018 will end and 2019 begins. Things are changing and if you don’t keep up you will fall behind. It’s time to make certain that all of your valuable data from 2018 is backed up and secure. It is also time to think ahead if you havent begun to already. 

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Your IT GuyEnd of The Year Planning

Tech Trends for 2019

on November 20, 2018 No comments

 

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tech trends for 2019

Technology as we knew it even 10 years ago is evolving much differently than any of us would have imagined. Our smart phones have more computing power than many of the devices we owned when we were younger.

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Your IT GuyTech Trends for 2019

Why Use The Cloud?

on November 5, 2018 No comments

 

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Clouds

When I say the words, “The Cloud” it immediately conjures up images of those beautiful, fluffy puffs of stuff we get over head here in Florida. We have some of the best clouds. After I return from my brief reverie, I then see rows of servers lined up in some remote locations, blinking away, storing all of your precious data. As a tech, I am also impressed by that image, which, no doubt, does not impress the average small business owner.

There are still those who don’t understand the cloud, and they don’t trust it just yet either. I get it. But I also know that without that cloud backup, it’s much more difficult in a state like ours, where weather is such an issue for a few months a year, and power surges are not infrequent, cloud back up is a great tool for preserving your data.

It’s also good for those who work remotely more often than not. If your company has salespeople in the field, without numerous email trails to keep up with, it’s difficult to keep everyone on the same page. When documents are stored in the cloud, everyone on your team can have access to the same data. It’s up to you as to whether they can update the data, that’s a conversation for another time.

Cloud computing for small businesses

Migrating certain applications to the cloud will be more involved than you might think, but less complicated than what your fears will have you believe. We, at Unified Technology Solutions, are pretty good at that cloud migration and data backup.

Depending upon your operation, it may be best to begin using the cloud storage on applications you have just begun using. That way everything starts from square one and you don’t have to add the task of pulling data from other areas, you may simply start from the beginning.

It’s also important to understand what the different cloud Vendors offer, and which one might be best for your application.

Give us a call and we can set an appointment to go over your current systems and build a plan with you.

 

Your Tech Guys

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Your IT GuyWhy Use The Cloud?

Why Does Your Business Need A Computer Support Company?

on October 4, 2018 No comments

 

 

If you have ever watched  television sitcom, you would have learned that most people, men or women, make such a tangle out of plumbing, carpentry or electrical work the tradesman actually have to charge them more to fix what the homeowner tried to do in the first place. It’s no different in the tech industry.

I had a client ask me the other day, what is the most challenging thing about running an IT Support company. There are many challenges, and they are different depending upon which day you ask me, but the overall most difficult challenge is when clients try to do things themselves.

We offer computers and VoIp systems for sale, but we have clients who run out to the nearest big box store and grab the first computer they see off the shelf. It may not be powerful enough to run their proprietary software. It doesn’t come with Office, or an antivirus software which is compatable with their network. There are no printer drivers, the network and internet are not configured for their system. I can almost guarantee if they had called us in the first place we could have saved all of us a big bundle of aggravation and stress, not to mention that we probably could also have save them money.

Another is this. Configuring an entire network is not as easy as plugging in a couple of wires, clicking a few software choices and you’re off the to races. Configuring and efficient, high speed network is something we do day in and day out. We don’t have to guess where to plug what, and which software options to choose. Most of that is almost muscle memory for us by now. What could take someone without our training days to puzzle out, could literally take us hours. And it will be done properly.

One of the most important reasons to hire UTS is this. It could earn you money. You heard me right. If you  or your staff are working on installing a new computer system, you are not working on building, marketing or selling your products or services. When you aren’t selling, you aren’t bringing in revenue. It’s as simple as that.

 

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Your IT GuyWhy Does Your Business Need A Computer Support Company?

Just What Does Unified Technology Solutions Offer?

on August 2, 2018 No comments

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Unified Technology Solutions offers a full range of computer  services for companies in the Vero Beach Area. From  the purchase of computers and servers to support and more for your Indian River County business.  UTS  also offers computer repair, network support and cloud services. It is our goal to  become your one stop shop for all of your business computing and phone related services. From planning your entire network, to keeping it running smoothly, we offer you a multi faceted support system so that your business never suffers from an outage or data loss.

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Your IT GuyJust What Does Unified Technology Solutions Offer?