business computer support vero

Starting Your Own Business?

on January 14, 2020 No comments

 

I just read an article at Life Hack that offered this statistic, ” According to the recent GEM Global report, almost 100 million businesses are launched annually; which comes to over three businesses every second, or 11,000 new startups per hour. For these small business owners all over the world who compete head-to-head against big guns every day, technology is a vital tool that’s leveling the playing field for these entrepreneurs.”

Here in Vero Beach, there aren’t many places to build a career outside of the Hospitality Industries. People who want a new career, or who see the need for certain types of products or services simply start their own company.  Company owners will do their due diligence, build a business plan, find an office, hire employees and all of the rest that goes with a startup. But today, that’s simply not enough. Now you need a system or network of servers, laptops, desktops, tablets, phones, and AR  that will help you keep all of those plans in motion.

You need a social media presence, a web presence, and a robust computer network to run it all.  It’s important to have the right tools available for you and your employees and make certain that lines of communication are open. Both technically, and in person. Studies show that the better we communicate, the more likely it is employees will be happy, and happy employees can make all of the difference in the success of a company.

It’s also important that your data is protected, that you are providing the most up to date security measures for anyone logging on to your system. Hackers abound and they have nothing better to do than to make your life miserable or cost you money to get your data back. These days they don’t just target big companies, in fact, they like to prey on the vulnerable. If you don’t have a full time IT Support staff or even if you do, it’s always good to have some help from an outside source like Unified Techs.

Your Tech Guys

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Your IT GuyStarting Your Own Business?

Faster and Better Computers

on December 16, 2019 No comments

unified technology solutions, your business computer repair, design and isntallation company in vero beachWhile most computers look pretty much the same as they have for the past 20 years or so, the internals are changing and getting faster. You can thank the competive nature of the two biggest chip manufacturers for that.

AMD and Intel have been in competition for years. While AMD is known for cheap and realtively reliable chips to power laptops and desktops, Intel has always been the industry leader for the more expensive machines with higher processing power.

Digital Trends magazine recently published a post that goes into great technical detail as to why AMD pulled ahead in the race to see who has the fastest, most efficient line of Servers. The bottom line is it looks like AMD is keeping the pressure on Intel, and despite that,  it seems to me that Intel still has the advantage in the higher-end products. Take a look for yourself and see what you think. This is a small excerpt from November 27, 2019, Digital Trends Website:

Desktop processors

With cost serving as a major factor in building, upgrading, or purchasing a PC, choosing the right CPU often comes down to finding the one that offers the best bang for your buck.

In the past, AMD CPUs offered lower prices paired with lower performance. That’s not the case with its latest generation of CPUs. While AMD still represents great value for money, it does have several costly options which are even more powerful than the Intel alternative in some cases.

At the very low-end of the scale, AMD and Intel chips cost between $40 and $60 for a couple of cores and energy-efficient clock speeds. At the top of the scale, however, both camps have amazingly capable $500 chips.

For the red team, AMD’s Ryzen 9 3950X is the current king with 16 cores and 32 threads. It pierces that $500 range with a suggested price of $749.

Meanwhile, Intel’s current top gamer chip, the 9900K, comes with eight cores and 16 threads. It’s clocked a little higher with a 5GHz single-core boost versus AMD’s 3950X at 4.7GHz. It is priced at $472. For middle-ground options, our recommended Intel chips include the Core i5-9400F for $145 and the Core i7-9700K for $359.

….Laptop processors

The laptop market is a different story. Most of what you’ll find are based on Intel processors of various generations and integrated graphics. As a Dell representative pointed out last year, Intel’s portfolio is simply huge compared to AMD: The gap between the two companies is substantial in terms of market share and “use cases.”

AMD is set to have its hardware at the heart of many laptops by the end of 2019, however. It’s already included in a few new offerings, like the new Acer Swift 3 or the 15-inch Surface Laptop 3. Progress on the mobile front will continue into 2020, though there’s a long road ahead.

Bill Roberson/Digital Trends

For now, however, the market is mostly dominated by Intel.  You can pick from a wide range of configurations, including 8th, 9th, and 10th-gen CPUs. The latest range sports Intel Ice Lake 10th-generation processors with 11th-generation onboard graphics. They represent some of the most capable and efficient laptops available, like the new Dell XPS 13 2-in-1. As an alternative to Ice Lake, Intel also offers 10th-gen Comet Lake processors, which include a special six-core Core i7.

Typically if you’re looking for good, all-round power in a laptop, Intel Core i5 processors from one of the recent generations are a great bet. Core i7 and Core i9 CPUs offer much more general computing performance, but unless you’re performing some heavy workloads, a Core i5 is going to be more than enough in most cases.”

Overall, both companies produce processors within striking distance of one another on nearly every front — price, power, and performance. Intel chips tend to offer better performance per core, but AMD compensates with more cores at a given price and better onboard graphics. Until Ryzen 4000 mobile chips land in 2020, Intel has a serious lead in this category

Mid-range Ryzen processors are well worth considering too. The Ryzen 3600 and 3600X offer incredible value while being very capable gaming chips. Even at the very low end, AMD’s Ryzen with Vega APUs offer decent gaming performance that’s worth considering. But their weaker processing capabilities mean they aren’t the best value long term unless you plan to upgrade down the line.

Unless you’re trying to play at very high frame rates or are locked to lower resolutions, like 1080p, the CPU is rarely the limiting factor in games. Springing for a more powerful graphics card will usually yield better results than shelling out cash for a more powerful processor.

And don’t forget that syncing technology like FreeSync and G-Sync can also make a big difference in gaming appearance, with or without optimizing your processor.

In some cases, you can opt for the best of both worlds. Intel and AMD recently partnered to create combination chips with Intel CPU cores and AMD GPU cores on the same die with the likes of the Core i7-8809G. In our testing of the 8809G-equipped “Hades Canyon” NUC, we found it to be a solid gaming machine, so it could be that this partnership leads to much greater hardware options in the future.”

What does this mean for business owners? It means that these two chip manufacturers are competing for who can make the fastest, most reliable products and while we as end-users probably don’t give a big whoop about who actually wins, the competition of these two companies and the quality and speed of the processors and servers will ultimately benefit you. The Faster the processing speed, the more data you can move in a shorter period of time. The better access you will have to data which will ultimately improve your business and so on and so forth.

Your Tech Guys

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Your IT GuyFaster and Better Computers

The Importance of Curiosity

on December 7, 2019 No comments
it support, tech news, management advice

Curiosity?

It’s all too easy to fall into a comfortable rut. Repeating a routine that has worked well for us or our company in the past, not wanting to reach too far outside of our comfort zones, and just moving along with the tide. But is that a good way to move your business forward? Some say, “NO”

Forbes magazine published a post on the Five Most Important Skills for managers to develop back in February of this year.  Not one of those skills on the list was the ability to stay the same year after year. Instead, what the writer valued as the skills a good manager should have were:

  1. “1. Curiosity
  2. The ability to learn
  3. Value your staff
  4. The Willingness to empower”

You can read the entire piece at this link Forbes . For purposes of this post, however, I would like to talk about the first point in the post, Curiosity.

It seems an odd term to equate with a successful business, but it’s really not. If you aren’t curious about how your competitors and fellow business owners are running their operations, or about new methodologies or technologies which could make your services or products better than they were this year, then you will be falling behind the curve.

Here is what she had to say:” This means becoming more agile and more open to new experiences, as well as being more aware of which technologies could work best for their organizations and more open to implementing those technologies. Being curious allows managers to better listen to their colleagues and workers and to take on board new ideas that could benefit their organization, argues Vanderheyden. It enables managers to consider new solutions to any obstacles that they might encounter, allowing them to react quicker and more effectively.”

At Unified Technology Solutions, we are constantly educating ourselves in order to offer the people we work with the very best solutions for their technology needs. We are curious by nature and we think it’s because of our willingness to look at things and puzzle out how they work that we are so good at what we do.

What are you curious about going into the end of this decade and coming up on a new one? Better yet, what SHOULD you be curious about?

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Your IT GuyThe Importance of Curiosity

The Advantages of A Virtual Help Desk

on October 3, 2019 No comments

What if you could have one employee who’s dedicated to receiving calls and answering tech support questions from the rest of your staff? Essentially, someone having this role would be like a help desk for your business. 

Virtual help desks are staffed by people who are truly experts in all things tech. This not only benefits your customers and clients (as things are resolved faster), but it benefits your employees, too. Instead of focusing on problems that are not in their area of expertise, they can focus on the tasks in which they excel (and for which they were hired).

But having an on-site staff of experts in every application you use, at every location, around the clock isn’t practical for most companies. Instead, an off-site, virtual help desk can provide access to expertise in your full suite of applications and technologies wherever your employees are, whenever they need assistance. Here are several benefits from having a virtual help desk as part of your team:

  1. 24×7 remote support

No one, it appears, at any company are just working 9-5 at the office any more. With tablets, smart phones and skype they now work from practically everywhere now trying to meet deadlines. So if your customers run into an issue your virtual help desks nver shut down, so you’ll always be able to get an answer and get your work done.

  1. Your team has more time for important work

Getting a phone call when users are having problems distracts your own technology team from working on new technical strategies that will help your business. When those calls go to a virtual help desk, you team stays focused on creating business value rather than addressing routine questions.

  1. Problems get resolved quicker

The team staffing a virtual help desk is comprised of experts in the technology. Armed with a knowledge base of solutions, they’re quickly able to resolve straightforward problems. Tougher problems are easily escalated for higher levels of service.

  1. Better tracking of issues

Virtual help desks track data that lets you see what kinds of issues your team is repeatedly facing, so you can take steps to address the root cause.

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Your IT GuyThe Advantages of A Virtual Help Desk

Keep A Handle On Your Inbox

on August 13, 2019 No comments

We hear a lot of you are complaining about managing your inbox, so we wanted to share some very simple strategies to help you manage the onslaught in your inbox.  Whether you get 5 or 1000 emails a day, they add up and they add up fast. What’s more, is that email management seems to take on a life of its own. We spend hours every day “checking email”.  It’s a huge time sucking hole from which there is no escape at times. What happens with email is that everyone else’s demands, requests and even simple “hello’s” become equally important and take precedence over the things that you really want or need to do.

So how can you manage it? Here are 5 strategies for you to try. By the way, these are the same strategies that I use and that I recommend to my clients.

  1. I realize that I am taking a risk by giving you this strategy because I’d rather you don’t unsubscribe from our emails, however, if you are looking at an inbox full of newsletters and other “self help” information that you have subscribed to over the years but never read, pick your favorite few and unsubscribe from the rest. Keeping hundreds of self help emails in your inbox is not going to make you read them or follow the advice. By keeping them the only thing that you are helping yourself to do is get further overwhelmed.
  2. Unclick the box. Almost all online vendors pre-fill a little checkbox which gives them permission to send you emails and offers. Unclick the box! I realize that this may mean that you won’t get information about the upcoming 10% off sale but let’s face it; if you needed something and went online to find it you’re likely to find the 10% off sale anyway. Oh, if for some reason the box isn’t filled in already…do not click on it!
  3. You might be able to guess this one but just in case…as you get offers from vendors that you’ve done business with already, unsubscribe from their list. You already know that vendor and when you need something from them you will go online to find it.
  4. Keep separate email accounts. One account that you will stay current with for friends, family, work and those topics which are most important to you and another for bulk mail, online shopping needs, and those sign up sheets that you end up filling out.
  5. Use the delete key. You do not need to act on or respond to every single email you receive. Choose to respond to the ones that are most important to you and let go of the rest. You can even delete those “older ones” that you haven’t gotten around to answering yet because the sender probably doesn’t remember they sent it or else they just assume that it’s been lost in your inbox. If it’s that important they will contact you again.
  6. If you want to receive less email, send less email. As ridiculously simple as it sounds for such a pervasive problem, I’ve found this to be the golden rule of email management: Send less of it.  I stopped sending emails and instead use Skype for fast questions.

Email not only clutters up your inbox, depending upon the way your system is set up, but it can also be affecting the performance of the entire company. Or it can be eating up cloud storage unnecessarily. So, just like with your closet, perhaps the Mari method of inbox cleaning will work. Keep only those emails which spark joy, or cover yourself, you choose.

What strategies are you using to improve your productivity?  Let us know in the comments.

Your Tech guys

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

 

 

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Your IT GuyKeep A Handle On Your Inbox

Supercomputers, Who Uses Them and Why?

on August 6, 2019 No comments

Back in the 1970s and 1980’s, computing was all about big, beefy computers and dumb terminals. Then a new wave hit, and everyone switched to de-centralized processing using networks of PC’s which then uploaded their data to a centralized system for processing.

Today, most small to medium sized companies simply use their own network of desktop computers, laptops, and tablets, and their own servers to run their operations. Most of them also use VoIP systems to handle incoming and outgoing phone calls. But there are large companies who still use large mainframe computers because of the sheer volume of data they need to process.

Then there are the supercomputers. Those are a whole different breed of computers. They actually consist of hundreds, or more probably, thousands of servers in clusters which are used for complex computations and simulations.

Some are put to use trying to forecast storms and other weather conditions. If you aren’t certain why we need a supercomputer to predict weather patterns, I can offer you some examples. Weather conditions will affect crop yields, they will affect the transportation of goods, they will affect whether military operations can be conducted and it can even affect the price of commodities offered on the stock market.

Many of the supercomputers in use today model the effects of nuclear disasters, down to subatomic levels. Though none of us wants to even entertain the threat of a nuclear war, it would be naive not to find ways to understand what would happen and how to prepare.

The big issues for supercomputers in mean time between failure. They run so fast and process such a huge amount of data, that they often fail. The issue now facing the supercomputer industry is the current technology can’t keep up with demands for processing speed. Which means companies are looking for more efficient ways to build servers that use something other than silicone for their memory needs.

What does that mean for the rest of us? Well, I think that in the next decade, much of what we see in the world of computers is going to have to change. That can be exciting for some of us nerds and probably downright mind-blowing for others.

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Your IT GuySupercomputers, Who Uses Them and Why?

THE END, Windows Server 2008

on July 5, 2019 No comments

You reach the last page of a novel and it’s the end. There is no more. Yet, with Microsoft software, even though the end of new releases of all components of Windows 7 & * happened a few years ago, there are still those of you, you know who you are, who are stubbornly clinging to these outdated versions of Windows. If you got upset with the loss of new versions on Windows 7  & 8, wait until you hear this.

Support for Windows Server 2008 is over for good on January 14, 2020. When we first posted about this subject you were saying to yourself, I have a whole year to migrate over. But guess what? Half of that year is gone. Now you only have 6 short months. Why short months? Well, because we pretty soon we will be entering Holiday Season. There is 4th of July Holiday, summer vacations, Labor Day, Halloween, Thanksgiving and Christmas coming up. Oh, and being a Veteran, I can never forget Veterans Day in November.

Here in Florida, we also have the threat of hurricanes heading our way, which will inevitably cause a few days of downtime at some point. The point is, there really aren’t all that many days left. Mike and I are urging all of our business owners in the Indian River County Area and beyond to give us a call. We will come in, look over your operation, and assess your current situation. We will check and see which applications you are currently running and work with you to make certain they will not be disrupted when you upgrade to Windows Server 10.

We will install the latest version of Windows 10 software, and we will work with you to make certain everything is up to date and on the most current level of software. AT UTS we can also work with your other software vendors to install any updates you would need. Please don’t wait until Christmas Eve, 2019 to give us a call.

Your Tech Guys

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Your IT GuyTHE END, Windows Server 2008

Email Etiquette For The Workplace

on June 25, 2019 No comments

With the popularity of texting/Facebook Messaging/Slack…email is no longer regarded as an essential tool for online communication among millennials. Most of us probably use our personal inboxes more as a way to collect Uber receipts and track the status of our Amazon purchases than for keeping in touch with friends and family.

Even though it’s used less in our personal lives, whether we like it or not, emails are a part of business. The issue with email comes as you get more and more inundated with email messages. At some point, you want to do everything you can to ensure that your important emails get read. One method you can use on your own outgoing emails is to adopt some best practices for professional email etiquette. From a professional email greeting to professional email format, it can all make a big difference.I have listed below some best practices for business email etiquette tips that will increase the odds of your emails being read rather than trashed..

1. Use a professional email address
Most companies provide a professional email address for their employee’s correspondence. Proper email etiquette calls for sending emails from your business email address rather than from a personal email address. Using a personal email address for business purposes can be seen as unprofessional by some, especially if you’re discussing confidential matters.

2. Use clear and precise subject lines
To ensure your email gets opened, read, and thoroughly understood, start with a short and precise subject line addressing the issue at hand. Ex. “Wednesday Meeting Agenda”. You should title your email in such a way that the recipient immediately knows what the message is actually about.

3. Avoid “reply all.”
It’s usually a good idea to forego the temptation to hit the “reply all” option when sending professional emails. Proper email etiquette aside, it can be quite annoying for people to be included in a group email if the content of the message has nothing to do with them. So be considerate and hit “reply all” only if the message would be of interest to all of the recipients. Otherwise, your email might be considered spam.

4. Acknowledge emails.
With business email, even if you are too busy to reply with a full on answer, it’s always a good idea to at least send an acknowledgment and follow up later.  You should not only acknowledge all emails but also do so in a timely fashion. Since this is not always standard practice, you’ll be surprised at how much your professionalism can set you apart.

Remember to keep these tips in mind next time you open up your inbox at work and in no time you’ll be an email expert!

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

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Your IT GuyEmail Etiquette For The Workplace

Why Strong, Unique Passwords Matter.

on June 12, 2019 No comments

Strong password policies have come a long way. How many people remember the 1995 movie Hackers. It had a very young short haired Angelina Jolie in it but the point was the entire mess started with one of the hackers being able to access files that should have been secure. All because the executive with the company had his password as “god”.

Fact: Every extra character in your password increases the difficulty for hackers to crack it.
The most commonly used password is…123456.

And it’s closely followed by just as insecure passwords like “password”, “welcome”, and “12345″.

Think one extra letter or number doesn’t mean much? Consider this:

A 6-character password with only letters has 308,915,776 possible combinations.
An 8-character password with only letters has 208,827,064,576 possible combinations.
An 8-character password with letters (upper & lower case) and includes numbers and symbols has 6,095,689,385,410,816 possible combinations.

Creating a strong password policy is key to helping users safeguard these critical systems they rely on every day. While additional complexity can seem like an inconvenience to many users, it shouldn’t prevent a strong password policy being implemented in your organization.

Now that you’ve come up with the strongest password possible, it’s time to absorb some principles of good password security practice in daily life:

  • Never disclose usernames and passwords to third parties
  • Never store usernames and passwords on paper or in an unencrypted computer file
  • Update your account password at least every 6 months
  • Do not use passwords that have been used in the past
  • Never provide credentials when requested through email
  • Run regular virus scans on your computer
  • Use Two-Factor Authentication (2FA). With 2FA, you will receive a text message for login and password reset requests. You may choose between SMS, OneTouch, and TOTP (Time-Based One-Time Password) 2FA authentication.

If you have to share a password, use a site like a one-time secret. This site creates a link to a page with your password info (or whatever info you choose), and once the page is viewed once, it is gone forever.
Don’t save passwords or use “remember me” on public computers

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

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Your IT GuyWhy Strong, Unique Passwords Matter.

Windows Support Ends for Windows 7 & 8

on June 3, 2019 No comments

Windows Support Ends for Windows 7 & 8, in fact, it actually ended a while ago.

What does that mean to you? If you simply can not bear to learn Windows 10, I am here to tell you, in the most gentle way possible, that it’s time to get over it.

Windows 10 can be made to look more like Windows 7 or 8, and if you are like most end users, the software is not a radical change from previous Windows versions.

What it has changed is the level of protection it offers from the slew of new viruses and malware that crop up out in the world. If you don’t update your software and your servers with the latest version of operating systems, you are asking for trouble, plain and simple. We understand that man of the features other than virus and malware protection, are not ones you might be using if you aren’t working on a tablet or a touch screen computer.  But all the same, you need to make the change.

If you think we are being alarmists, you have decided to take your chances and not upgrade to Windows 10, just  take a look at what the Microsoft support page has to say:

An unsupported version of Windows will no longer receive software updates from Windows Update. These updates include security updates that can help protect your PC from harmful viruses, spyware, and other malicious software which can steal your personal information. Windows Update also installs the latest software updates to improve the reliability of Windows—such as new drivers for your hardware.

Will I still be able to use Windows after support ends?

Yes. If you continue to use an unsupported version of Windows, your PC will still work, but it will become more vulnerable to security risks and viruses. Your PC will continue to start and run, but you will no longer receive software updates, including security updates, from Microsoft.

For full details about the support policy, see the Microsoft Support Lifecycle Policy FAQ.”

We are happy to help you upgrade your software with you. Call us at Unified Technology Solutions for an appointment.

Your Tech Guys

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Your IT GuyWindows Support Ends for Windows 7 & 8