business computer support vero

Email Etiquette For The Workplace

on June 25, 2019 No comments

With the popularity of texting/Facebook Messaging/Slack…email is no longer regarded as an essential tool for online communication among millennials. Most of us probably use our personal inboxes more as a way to collect Uber receipts and track the status of our Amazon purchases than for keeping in touch with friends and family.

Even though it’s used less in our personal lives, whether we like it or not, emails are a part of business. The issue with email comes as you get more and more inundated with email messages. At some point, you want to do everything you can to ensure that your important emails get read. One method you can use on your own outgoing emails is to adopt some best practices for professional email etiquette. From a professional email greeting to professional email format, it can all make a big difference.I have listed below some best practices for business email etiquette tips that will increase the odds of your emails being read rather than trashed..

1. Use a professional email address
Most companies provide a professional email address for their employee’s correspondence. Proper email etiquette calls for sending emails from your business email address rather than from a personal email address. Using a personal email address for business purposes can be seen as unprofessional by some, especially if you’re discussing confidential matters.

2. Use clear and precise subject lines
To ensure your email gets opened, read, and thoroughly understood, start with a short and precise subject line addressing the issue at hand. Ex. “Wednesday Meeting Agenda”. You should title your email in such a way that the recipient immediately knows what the message is actually about.

3. Avoid “reply all.”
It’s usually a good idea to forego the temptation to hit the “reply all” option when sending professional emails. Proper email etiquette aside, it can be quite annoying for people to be included in a group email if the content of the message has nothing to do with them. So be considerate and hit “reply all” only if the message would be of interest to all of the recipients. Otherwise, your email might be considered spam.

4. Acknowledge emails.
With business email, even if you are too busy to reply with a full on answer, it’s always a good idea to at least send an acknowledgment and follow up later.  You should not only acknowledge all emails but also do so in a timely fashion. Since this is not always standard practice, you’ll be surprised at how much your professionalism can set you apart.

Remember to keep these tips in mind next time you open up your inbox at work and in no time you’ll be an email expert!

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

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Your IT GuyEmail Etiquette For The Workplace

Why Strong, Unique Passwords Matter.

on June 12, 2019 No comments

Strong password policies have come a long way. How many people remember the 1995 movie Hackers. It had a very young short haired Angelina Jolie in it but the point was the entire mess started with one of the hackers being able to access files that should have been secure. All because the executive with the company had his password as “god”.

Fact: Every extra character in your password increases the difficulty for hackers to crack it.
The most commonly used password is…123456.

And it’s closely followed by just as insecure passwords like “password”, “welcome”, and “12345″.

Think one extra letter or number doesn’t mean much? Consider this:

A 6-character password with only letters has 308,915,776 possible combinations.
An 8-character password with only letters has 208,827,064,576 possible combinations.
An 8-character password with letters (upper & lower case) and includes numbers and symbols has 6,095,689,385,410,816 possible combinations.

Creating a strong password policy is key to helping users safeguard these critical systems they rely on every day. While additional complexity can seem like an inconvenience to many users, it shouldn’t prevent a strong password policy being implemented in your organization.

Now that you’ve come up with the strongest password possible, it’s time to absorb some principles of good password security practice in daily life:

  • Never disclose usernames and passwords to third parties
  • Never store usernames and passwords on paper or in an unencrypted computer file
  • Update your account password at least every 6 months
  • Do not use passwords that have been used in the past
  • Never provide credentials when requested through email
  • Run regular virus scans on your computer
  • Use Two-Factor Authentication (2FA). With 2FA, you will receive a text message for login and password reset requests. You may choose between SMS, OneTouch, and TOTP (Time-Based One-Time Password) 2FA authentication.

If you have to share a password, use a site like a one-time secret. This site creates a link to a page with your password info (or whatever info you choose), and once the page is viewed once, it is gone forever.
Don’t save passwords or use “remember me” on public computers

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

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Your IT GuyWhy Strong, Unique Passwords Matter.

Windows Support Ends for Windows 7 & 8

on June 3, 2019 No comments

Windows Support Ends for Windows 7 & 8, in fact, it actually ended a while ago.

What does that mean to you? If you simply can not bear to learn Windows 10, I am here to tell you, in the most gentle way possible, that it’s time to get over it.

Windows 10 can be made to look more like Windows 7 or 8, and if you are like most end users, the software is not a radical change from previous Windows versions.

What it has changed is the level of protection it offers from the slew of new viruses and malware that crop up out in the world. If you don’t update your software and your servers with the latest version of operating systems, you are asking for trouble, plain and simple. We understand that man of the features other than virus and malware protection, are not ones you might be using if you aren’t working on a tablet or a touch screen computer.  But all the same, you need to make the change.

If you think we are being alarmists, you have decided to take your chances and not upgrade to Windows 10, just  take a look at what the Microsoft support page has to say:

An unsupported version of Windows will no longer receive software updates from Windows Update. These updates include security updates that can help protect your PC from harmful viruses, spyware, and other malicious software which can steal your personal information. Windows Update also installs the latest software updates to improve the reliability of Windows—such as new drivers for your hardware.

Will I still be able to use Windows after support ends?

Yes. If you continue to use an unsupported version of Windows, your PC will still work, but it will become more vulnerable to security risks and viruses. Your PC will continue to start and run, but you will no longer receive software updates, including security updates, from Microsoft.

For full details about the support policy, see the Microsoft Support Lifecycle Policy FAQ.”

We are happy to help you upgrade your software with you. Call us at Unified Technology Solutions for an appointment.

Your Tech Guys

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Your IT GuyWindows Support Ends for Windows 7 & 8

Windows 7 and 8 Support Are Going Away Soon But..

on May 16, 2019 No comments

Most of the companies we work with have now embraced the Windows 10 operating system, but there are some who, just like with Windows XP, are just not willing to upgrade to the new operating system.

There are some writers out there in the world who would say,” Why do users get so attached to a specific operating system and refuse to change”? 

I can only give you my opinion, and it’s a straight forward one. Business owners and employees, for the most part, aren’t all that interested in new, fancy features within an operating system. They just don’t care all that much.

What they want and need is a reliable operating system, upon which they can safely and securely operate the software programs they need in order to fun their business. Period. Learning how to navigate a new operating system just takes time away from the job they are being paid to do, which is to keep their employer happy, or keep their employees working, and to make a profit. Plain and simple.

 
 

Well, as of January 14, 2020, that decision to stick with the operating system they know and understand will be taken out of their hands. For users other than those in certain environments, support for Windows 7 is going away, for good. Why? I came across an explanation at PC Magazine, that explains the reasoning.

“Support for Windows 7 is set to end on Jan 14. 2020, but access to Windows updates may end in March if you don’t allow your Windows 7 machines to download and install Microsoft’s next patch.

As MSPoweruser reports, Microsoft needs to ensure that the operating system updates end users receive haven’t been tampered with. It does this using SHA-1and SHA-2 hash algorithms to authenticate the updates. The problem is, the SHA-1 algorithm has a weakness and can no longer be relied upon.

As Windows 7 SP1, Windows 2008 SP1, and SP2 all rely on SHA-1 encryption, they need updating with support for SHA-2 as future Windows updates will require it. So next month Microsoft is rolling out an update to add support for SHA-2 encryption for its oldest supported operating systems. If you’re a Windows 7 user and don’t install this critical update, wave goodbye to any future Windows patches.”

The update that is referred to went out in March, so if you didn’t get the memo, you are out of luck. It’s time to get on the bandwagon and prepare your systems and personnel for Windows 10.

Unified Technology Solutions is prepared to get things installed and up and running smoothly for you over the next six months. Please, don’t wait until the last minute to build your install schedule. That’s when things can go wrong. It’s best to build a plan and prepare now.

Your Tech Guys

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian
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Your IT GuyWindows 7 and 8 Support Are Going Away Soon But..

I.T. Support and Your Company

on March 8, 2019 No comments

All too often, I.T. is treated like secondary concern by small business owners who’ve recently made it through the lean, DIY startup years. They might see IT support as an option rather than a necessity. But what happens when something goes wrong? What can you gain from technical support that you may not notice? Maybe the bigger question is, what can you expect to receive from your technical support service?


Issue Resolution – This goes without saying; after all, it is the bread and butter of technical support. More than likely, this is the main reason you use support. If you’re in a pinch, they are there to bail you out.  The peace of mind you get knowing that tech experts who already know your systems are available to get your systems back up and running quickly. Having someone knowledgeable to resolve tech issues to your people doing what you’re paying them to do. Instead of fiddling with a malfunctioning printer or some software issue for an hour or more “hoping” that something will start working as they stab in the dark trying to fix it.

Expertise – At UTS the support technicians you work with can be considered an expert in the software they are supporting due to hours and training involved. Most technical support service companies require their support techs to have technical certifications or extensive experience with the product they are supporting. They are in the field, working with hardware, software and technical issues all day every day. This expertise provides you more insightful tidbits of knowledge and quicker resolution times.

Peace of mind – One of the best values provided by a technical support service is the peace of mind. Should all your systems fail, or even just one computer, it’s no matter, You don’t need to worry because UTS can find and fix your issues. Peace of mind is a service we don’t list on our Website, and probably should because it’s one of the most important services we provide at Unified Technology Solutions.

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian
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Your IT GuyI.T. Support and Your Company

How Important Is Cybersecurity?

on January 7, 2019 No comments

Who cares about my little business? No one would bother to hack my system. I don’t have anything important enough for them to bother.

These are some of the things I here from small business owners, and they are just plain wrong. Cyber thieves and stalkers don’t necessarily care about how valuable your data is. They love it when a site is easy to hack. The data itself might not even be what they are looking for. It could be they are looking to network systems from all over the world in order to give themselves free computing power.

Business News Daily cites cybersecurity as one of the hot buttons for small business in 2019

“Importance of cybersecurity

With several data breaches over the last few years, small businesses are still being targeted by cyberattacks. According to a poll from Insureon and Manta, only 16 percent of small business owners think they are susceptible to a cyberattack. Yet, 61 percent of attacks occur at smaller businesses.

2019 could see the beginning of a cybersecurity movement among SMBs. Jim Lippie, general manager of cloud computing for software company Kaseya, said small businesses will start viewing security through the lens of an enterprise business.

“They will finally take security measures to heart,” he said. “SMBs, like their large enterprise counterparts, will lock down on a comprehensive backup and disaster recovery solution to keep protected, and also form new standardized blocking and tackling game plans to keep the business even more safe.”

Many small businesses have been targeted in the past, so 2019 could be the first year where SMBs start fighting back.”

At UTS, we can make certain you are up to date on the software which can protect your data. Just give us a call and let us show you how we can help YOUR company fight back against cyber thieves.

Your Tech Guys

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A Thought For The New Year

on December 31, 2018 No comments

“We spend January 1st walking through our lives, room by room, drawing up a list of work to be done, cracks to be patched. Maybe this year, to balance the list, we ought to walk through the rooms of our lives…not looking for flaws, but for potential.”
― Ellen Goodman

All of us here at UTS wish you and yours a Happy New Year.

We are going to be here, ready to help you patch any cracks in your IT structure. To upgrade your phone system, to replace old, worn out computers. And to help you move forward into a productive and successful 2019.

Brian and Michael

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Your IT GuyA Thought For The New Year

Managed IT Services Offered by UTS

on December 13, 2018 No comments

 

Cloud Computing, Managed IT Services for Vero Beach Florida Area.The holidays are coming up fast. We are almost at the very end of what was, for many here in Vero Beach, one of the busiest and most productive in their company’s history. And we want to do that again next year. What about you?

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Your IT GuyManaged IT Services Offered by UTS

Making the Decision-VoIp Versus Landlines

on October 10, 2018 No comments

 

Landline versus VoIP phone system. Which one should you choose? It’s a difficult choice, but if we put in into perspective, it’s like choosing between a classic car and a newer one. A classic car has a history of performance, it’s a known entity. Business PBX systems have been around since forever. The issue is this, will they still be around as your company grows and expands? The answer is, probably not.

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Your IT GuyMaking the Decision-VoIp Versus Landlines

It’s Important To Have a Tech Plan For Your Buisness

on September 18, 2018 No comments

Do you have a tech plan for your business?  At Unified Technology Solutions we are happy,make that eager, to assist growing companies, or startup companies or companies of any shape and size, to create a workable, scalable technology plan. If you have ever read our blog or taken a look at our Facebook page, you already know that we advocate for working with IT professionals to configure your network, phone system, servers before you spend thousands of dollars on systems that may not be right for your computing needs.

We also help companies with Cloud Migration, anti virus software, security and mail servers. I think you probably get the idea by now, but some of you may still be skeptical. To help convince you, I would like to share an article I came across:

David Rabin, guest writer for entrepreneur.com

“1. Make a plan and map your milestones.

Startups and SMBs celebrate the drama of the business plan but can turn a blind eye to its corollary, the technology plan. Every good business plan needs a tech plan, too.

The best way to plan office technology is around business milestones. What infrastructure will you need when you reach 10 employees, or 100? Ten million in revenues, or $100 million? Technology use tracks closely with headcount and revenue generation. Both of these indices are a starting point to help project your future tech needs….

2. Recognize the strategic value.

Startups and small businesses generally focus on investors, customers and cash flow, and can often treat office tech as an afterthought, or simply an expense.

That won’t cut it in today’s hiring environment. More than half of millennials say office technology is important in deciding where they’ll work, according to a recent PwC study. In their personal lives, they’re used to investing their own money on really good tech — the latest phone, tablet or TV — so understandably they expect the same from their employers.

Office tech is a key strategic investment. It goes beyond functionality, as important as that is, and increasingly reflects the caliber of your brand, the appeal of your workplace, and whether your business is truly future-facing.

3. Benchmark against your physical space.

Real estate is usually a company’s greatest expense. The kind of space you have and how your people interact with it is the biggest factor in how you’ll be using technology both this week and next year.  Real estate is also more fluid today than ever, constantly transforming, with more variants than ever – everything from open floor plans, to telecommuting, to hoteling, which eliminates assigned seating and lets everyone just perch where they want.

Making a precise, in-depth inventory of your real estate needs is key. Does your floor plan have offices with doors? Is it mostly unassigned workstations? How many of your people telecommute? Whatever your footprint, you’ll need the right technology tools to deliver what your people actually use. Balancing real estate with IT is a tough trick, but the time spent cracking this part of the code will pay major dividends down the road.

4. Set some rules and follow them.

These days, most everyone is a technology expert, at least in terms of what they know and like. Every company has one person or more who can’t live without their personal laptop and expect the company’s network to configure around it. There’s a fine line, however, between flexibility and dysfunction.

Big companies have IT standards for a reason – it’s unmanageable without them. Small companies that delay implementing standards run the risk of becoming franken-techs. The monitors bought on eBay, the laptop on sale at Best Buy, may make sense at the time but can add up to compromised performance. When it’s time to scale, you’ll likely have to rip out the gear that once seemed such a good value and start over…”

Your Tech Guys

Vero Beach,

unified technology solutions

 

To read the rest of the post, head on over to https://www.entrepreneur.com/article/318641

 

 

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Your IT GuyIt’s Important To Have a Tech Plan For Your Buisness