business computer support vero

I.T. Support and Your Company

on March 8, 2019 No comments

All too often, I.T. is treated like secondary concern by small business owners who’ve recently made it through the lean, DIY startup years. They might see IT support as an option rather than a necessity. But what happens when something goes wrong? What can you gain from technical support that you may not notice? Maybe the bigger question is, what can you expect to receive from your technical support service?


Issue Resolution – This goes without saying; after all, it is the bread and butter of technical support. More than likely, this is the main reason you use support. If you’re in a pinch, they are there to bail you out.  The peace of mind you get knowing that tech experts who already know your systems are available to get your systems back up and running quickly. Having someone knowledgeable to resolve tech issues to your people doing what you’re paying them to do. Instead of fiddling with a malfunctioning printer or some software issue for an hour or more “hoping” that something will start working as they stab in the dark trying to fix it.

Expertise – At UTS the support technicians you work with can be considered an expert in the software they are supporting due to hours and training involved. Most technical support service companies require their support techs to have technical certifications or extensive experience with the product they are supporting. They are in the field, working with hardware, software and technical issues all day every day. This expertise provides you more insightful tidbits of knowledge and quicker resolution times.

Peace of mind – One of the best values provided by a technical support service is the peace of mind. Should all your systems fail, or even just one computer, it’s no matter, You don’t need to worry because UTS can find and fix your issues. Peace of mind is a service we don’t list on our Website, and probably should because it’s one of the most important services we provide at Unified Technology Solutions.

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian
read more
Your IT GuyI.T. Support and Your Company

How Important Is Cybersecurity?

on January 7, 2019 No comments

Who cares about my little business? No one would bother to hack my system. I don’t have anything important enough for them to bother.

These are some of the things I here from small business owners, and they are just plain wrong. Cyber thieves and stalkers don’t necessarily care about how valuable your data is. They love it when a site is easy to hack. The data itself might not even be what they are looking for. It could be they are looking to network systems from all over the world in order to give themselves free computing power.

Business News Daily cites cybersecurity as one of the hot buttons for small business in 2019

“Importance of cybersecurity

With several data breaches over the last few years, small businesses are still being targeted by cyberattacks. According to a poll from Insureon and Manta, only 16 percent of small business owners think they are susceptible to a cyberattack. Yet, 61 percent of attacks occur at smaller businesses.

2019 could see the beginning of a cybersecurity movement among SMBs. Jim Lippie, general manager of cloud computing for software company Kaseya, said small businesses will start viewing security through the lens of an enterprise business.

“They will finally take security measures to heart,” he said. “SMBs, like their large enterprise counterparts, will lock down on a comprehensive backup and disaster recovery solution to keep protected, and also form new standardized blocking and tackling game plans to keep the business even more safe.”

Many small businesses have been targeted in the past, so 2019 could be the first year where SMBs start fighting back.”

At UTS, we can make certain you are up to date on the software which can protect your data. Just give us a call and let us show you how we can help YOUR company fight back against cyber thieves.

Your Tech Guys

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian
read more
Your IT GuyHow Important Is Cybersecurity?

A Thought For The New Year

on December 31, 2018 No comments

“We spend January 1st walking through our lives, room by room, drawing up a list of work to be done, cracks to be patched. Maybe this year, to balance the list, we ought to walk through the rooms of our lives…not looking for flaws, but for potential.”
― Ellen Goodman

All of us here at UTS wish you and yours a Happy New Year.

We are going to be here, ready to help you patch any cracks in your IT structure. To upgrade your phone system, to replace old, worn out computers. And to help you move forward into a productive and successful 2019.

Brian and Michael

read more
Your IT GuyA Thought For The New Year

Managed IT Services Offered by UTS

on December 13, 2018 No comments

 

Cloud Computing, Managed IT Services for Vero Beach Florida Area.The holidays are coming up fast. We are almost at the very end of what was, for many here in Vero Beach, one of the busiest and most productive in their company’s history. And we want to do that again next year. What about you?

read more
Your IT GuyManaged IT Services Offered by UTS

Making the Decision-VoIp Versus Landlines

on October 10, 2018 No comments

 

Landline versus VoIP phone system. Which one should you choose? It’s a difficult choice, but if we put in into perspective, it’s like choosing between a classic car and a newer one. A classic car has a history of performance, it’s a known entity. Business PBX systems have been around since forever. The issue is this, will they still be around as your company grows and expands? The answer is, probably not.

read more
Your IT GuyMaking the Decision-VoIp Versus Landlines

It’s Important To Have a Tech Plan For Your Buisness

on September 18, 2018 No comments

Do you have a tech plan for your business?  At Unified Technology Solutions we are happy,make that eager, to assist growing companies, or startup companies or companies of any shape and size, to create a workable, scalable technology plan. If you have ever read our blog or taken a look at our Facebook page, you already know that we advocate for working with IT professionals to configure your network, phone system, servers before you spend thousands of dollars on systems that may not be right for your computing needs.

We also help companies with Cloud Migration, anti virus software, security and mail servers. I think you probably get the idea by now, but some of you may still be skeptical. To help convince you, I would like to share an article I came across:

David Rabin, guest writer for entrepreneur.com

“1. Make a plan and map your milestones.

Startups and SMBs celebrate the drama of the business plan but can turn a blind eye to its corollary, the technology plan. Every good business plan needs a tech plan, too.

The best way to plan office technology is around business milestones. What infrastructure will you need when you reach 10 employees, or 100? Ten million in revenues, or $100 million? Technology use tracks closely with headcount and revenue generation. Both of these indices are a starting point to help project your future tech needs….

2. Recognize the strategic value.

Startups and small businesses generally focus on investors, customers and cash flow, and can often treat office tech as an afterthought, or simply an expense.

That won’t cut it in today’s hiring environment. More than half of millennials say office technology is important in deciding where they’ll work, according to a recent PwC study. In their personal lives, they’re used to investing their own money on really good tech — the latest phone, tablet or TV — so understandably they expect the same from their employers.

Office tech is a key strategic investment. It goes beyond functionality, as important as that is, and increasingly reflects the caliber of your brand, the appeal of your workplace, and whether your business is truly future-facing.

3. Benchmark against your physical space.

Real estate is usually a company’s greatest expense. The kind of space you have and how your people interact with it is the biggest factor in how you’ll be using technology both this week and next year.  Real estate is also more fluid today than ever, constantly transforming, with more variants than ever – everything from open floor plans, to telecommuting, to hoteling, which eliminates assigned seating and lets everyone just perch where they want.

Making a precise, in-depth inventory of your real estate needs is key. Does your floor plan have offices with doors? Is it mostly unassigned workstations? How many of your people telecommute? Whatever your footprint, you’ll need the right technology tools to deliver what your people actually use. Balancing real estate with IT is a tough trick, but the time spent cracking this part of the code will pay major dividends down the road.

4. Set some rules and follow them.

These days, most everyone is a technology expert, at least in terms of what they know and like. Every company has one person or more who can’t live without their personal laptop and expect the company’s network to configure around it. There’s a fine line, however, between flexibility and dysfunction.

Big companies have IT standards for a reason – it’s unmanageable without them. Small companies that delay implementing standards run the risk of becoming franken-techs. The monitors bought on eBay, the laptop on sale at Best Buy, may make sense at the time but can add up to compromised performance. When it’s time to scale, you’ll likely have to rip out the gear that once seemed such a good value and start over…”

Your Tech Guys

Vero Beach,

unified technology solutions

 

To read the rest of the post, head on over to https://www.entrepreneur.com/article/318641

 

 

read more
Your IT GuyIt’s Important To Have a Tech Plan For Your Buisness