What ARE Managed IT Services, and does Unified Technology Solutions do them?
To answer the question, yes, we do perform Managed IT services. And now to explain what that includes: It simply means that we are a team of computer support people who have been trained and continue to hone the skills and tricks of the trade that keep computer networks up and running smoothly for companies big and small. At UTS we help businesses manage their phone and computing needs by helping them to first design the proper size and style of network their business needs today, and a system that will be easy to add on to as their computing and phone needs grow.
We work with in house IT departments as backup, or we become the outsourced IT department, depending upon the needs of your company. AT UTS we can offer remote support so that your downtime is minimal for most problems, and we offer monitoring services in order to keep problems from happening as much as possible.
At Unified Technology Solutions we also keep up to date on what the latest risks are to your systems and we will install and monitor security software for your company. Along with that we work with you to ensure your backup procedures are in place and working properly, just in case a breach should occur.
What does all this mean? Simply it gives you the tools you need, at your finger tips, to keep your systems running efficiently, and a provider with the skills and knowledge to help your computing power keep up with the demands of a growing business.
As a parent, watching an infant as he or she begins this journey of life, can be an amazing experience. If each day we take time to really watch them. To watch them watching us, trying to mimic the movements we make as we talk to them, trying to communicate with us without yet being able to form words. It’s an exercise in sheer wonder and sometimes in utter frustration. After a time, you learn which cry means hungry, or sad, or angry, and as the child grows, they experiment with how they can make you react to their needs. It’s a great dance.
Desktops and laptops are getting more compact and lighter each year. Although they may not appear at first glance to look significantly different than before, internals and the software have adapted to catch up with smart phones. Computing power is increasing, battery power is getting better operating systems are being slimmed down and built to better integrate into the tablet and smart phone world. We have all known for years the pros and cons of AMA Vs Intel Chips, many of us preferring Intel. But there is whole other type of processing chip, known as ARM. Up until now, because of software and processing issues, it wasn’t a great option for laptops and such. But it seems that has changed, and it makes for some exciting changes coming down the pike.
IT was long the realm of the Information management department and it’s people. With the advances in Mobile technology and portability, that monopoly has begun to fray around the edges. Today, more of the IT decisions are being driven by the people who actually use the software and the devices in their work for the company. In our line of work, all too often we see the frustration when the software used for different applications within companies are data processing friendly and highly end-user UNfriendly. The good news is software and hardware companies are getting the point and the end-user is no longer in the mystery realm, they know how to use their smart phones and tablets. If they don’t like the software they’re being forced to use, they will go find something which works for them and simply work around management to get their work done.