Contract computer systems support for Indian River County

What Are Managed IT Services?

on March 6, 2018 No comments

Unified Technology Solutions, Vero Beach tech services, computer support for businesses near vero beach and sebastian

What ARE Managed IT Services, and does Unified Technology Solutions do them?

To answer the question, yes, we do perform Managed IT services. And now to explain what that includes: It simply means that we are a team of computer support people who have been trained and continue to hone the skills and tricks of the trade that keep computer networks up and running smoothly for companies big and small. At UTS we help businesses manage their phone and computing needs by helping them to first design the proper size and style of network their business needs today, and a system that will be easy to add on to as their computing and phone needs grow.

We work with in house IT departments as backup, or we become the outsourced IT department, depending upon the needs of your company. AT UTS we can offer remote support so that your downtime is minimal for most problems, and we offer monitoring services in order to keep problems from happening as much as possible.

At Unified Technology Solutions we also keep up to date on what the latest risks are to your systems and we will install and monitor   security software for your company. Along with that we work with you to ensure your backup procedures are in place and working properly, just in case a breach should occur.

What does all this mean? Simply it gives you the tools you need, at your finger tips, to keep your systems running efficiently, and a provider with the skills and knowledge to help your computing power keep up with the demands of a growing business.

Your Tech Guys






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Your IT GuyWhat Are Managed IT Services?

Unified Technologies Wants to Manage Your Network

on February 28, 2018 No comments

Network Support Network Helpdesk Managed IT, Remote Workers Support Vero Beach,Active Directory Management,You have servers and multiple computers in your operations. Your field people have smart phones and tablets. You have switched from a landline PBX system to VoIP. Your technical department support department consists of one or two people and on the days when there are systems problems, it’s impossible for a staff that size to fix every problem. What do you do?

Well, I know one big thing you can do. Hire Unified Technology Solutions  as your backup. Normally a computer repair company is only called when there is a problem or consulted if advice is needed. Otherwise, they are not an active participant in you companies IT technology management and decisions. The IT experts at Unified Technology Solutions prefer to take a more active role and be proactive when it comes to finding issues before they are problems.

For a flat monthly price we start by installing network monitoring tools on every PC and Server so we can get a better view of your systems performance, using these tools Unified Technology Solutions can spot problems and bottlenecks before they affect you and your employees. When problems arise your staff calls into our helpdesk and a knowledgeable & helpful technician remotes into the machine and resolves the issue while you are on the phone. And if it can’t be fixed remotely we will come to you to repair the issue, for no additional charge.

We understand that some companies want an onsite presence, and their own staff. That is fine. Unified Technology Solutions works well with on site techs. We are not out to do anything but make your systems run as efficiently and effectively as possible.

Managed IT Services

We also can assist you in a number of ways when the time comes to make decisions about upgrading your technology. We can do research on available products to find what best suits your needs, sit in on vendor negotiations, send representatives to management meetings, and review your communications contracts to make sure you are not wasting money. Our goal is to become your trusted technology advisor and a part of your team.

System outages can cause loss of revenue, employee frustration, and if your customers can’t reach you just think what that may mean. We have a solution that will save you countless frutration and headaches. Give us a call.

Your Tech Guys

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Your IT GuyUnified Technologies Wants to Manage Your Network