What makes UTS different from other IT Companies? I think the biggest hint is in the name of our company. Unified Technology Solutions.
When I attend networking functions, one of the things they ask us to do is to share something about our company which differentiates us from the others who offer IT support.
Almost without exception, most of the people there will say things like, we are honest, we take care of our customers, we are hard working. So even though we are all of those things, I would venture to say they might NOT be the only factors which make us a better fit for your IT needs.
What else can we offer as a reason to choose us? As I stated earlier in this post, it’s all right there in our name. We don’t just fix a broken PC or laptop, we offer full service solutions for all aspects of your business. From phone systems, to software and hardware integration, to offering our assistance with design and management of your network. At UTS, we realize that running a successful business, managing staff and keeping up with technology can be quite a lot to juggle every day. It’s our goal to help lighten the load.
Our people are well trained and experienced. Sometimes all the training in the world doesn’t help when you have an intermittent problem. Experience and the ability to think things through based upon that experience is a skill set not all of our competitors have.
At UTS we are known to anticipate situations which could cause problems down the line and work with you to implement changes which keep those issues from occurring.
We have a number of support levels available to our clients and we understand that you need things running, you can’t wait for a couple of days. Our response time is within minutes of hours, not days or weeks.
UTS is truly a family owned business. I know that phrase, like a family, is overused, but in our case, we are family. Any staff we bring on to work with us is treated like family.
Anyone can take a few courses online or at a Junior College and become certified to work on computers. We have been trained and we have years of experience, plus we are constantly learning in order to keep up with advances in hardware and software.
UTS is in this for the long run. We have a local office here in Vero Beach, support services for all types of budgets, and a responsive, educated staff. We are going to be here when you call.
Your Tech Guys
Unified Technology Solutions