Help Desk for Computers

What makes UTS different?

on May 3, 2018 No comments

Indian river county Network Support Network Helpdesk Managed IT, Remote Workers Support Vero Beach,Active Directory Management,What makes UTS different from other IT Companies? I think the biggest hint is in the name of our company. Unified Technology Solutions.

When I attend networking functions, one of the things they ask us to do is to share something about our company which differentiates us from the others who offer IT support.

Almost without exception, most of the people there will say things like, we are honest, we take care of our customers, we are hard working. So even though we are all of those things, I would venture to say they might NOT be the only factors which make us a better fit for your IT needs.

What else can we offer as a reason to choose us? As I stated earlier in this post, it’s all right there in our name. We don’t just fix a broken PC or laptop, we offer full service solutions for all aspects of your business. From phone systems, to software and hardware integration, to offering our assistance with design and management of your network.   At UTS, we realize that running a successful business, managing staff and keeping up with technology can be quite a lot to juggle every day. It’s our goal to help lighten the load.

Our people are well trained and experienced. Sometimes all the training in the world doesn’t help when you have an intermittent problem. Experience and the ability to think things through based upon that experience is a skill set not all of our competitors have.

At UTS we are known to anticipate situations which could cause problems down the line and work with you to implement changes which keep those issues from occurring.

We have a number of support levels available to our clients and we understand that you need things running, you can’t wait for a couple of days. Our response time is within minutes of hours, not days or weeks.

UTS is truly a family owned business. I know that phrase, like a family, is overused, but in our case, we are family. Any staff we bring on to work with us is treated like family.

Anyone can take a few courses online or at a Junior College and become certified to work on computers. We have been trained and we have years of experience, plus we are constantly learning in order to keep up with advances in hardware and software.

UTS is in this for the long run. We have a local office here in Vero Beach, support services for all types of budgets, and a responsive, educated staff. We are going to be here when you call.

Your Tech Guys

Unified Technology Solutions

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

 

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Your IT GuyWhat makes UTS different?

Whats New In Tech?

on March 20, 2018 No comments

keeping up with tech trends, the internet of things and you, voIp systems installed and maintained, Vero Beach Tech firmIf you have ever asked your phone for directions, or the weather, you have become a user in the Internet of Things. What does that mean to you, and me? Just this. Technology has upended everything from the way we shop to how we invest our money. And while that hurts established companies who are unwilling or unable to adapt their business models, it’s created incredible opportunities for savvy entrepreneurs.

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Your IT GuyWhats New In Tech?

Unified Technology Solutions Help Desk

on October 17, 2017 No comments

Help Desk for small businesses, computer IT support for business in Brevard County, Indian River County

Unified Technology Solutions offers a full range of IT and Phone support for companies. From the installation of state of the art Security Software to Backup, Cloud Storage, and communications support.Aamongst the support services we offer is our Help Desk.With Help Desk, your staff isn’t forced to sit and wait for a tech to get on site. They can get help right away.

When a network goes down or experiences issues, sometimes the problem is something we have seen or heard of before. Because of our knowledge and background, our Help Desk can fix those issues fairly quickly. Most of the time we don’t even need to be on site.

Unified Technology Solutions has multiple methods of remotely troubleshooting your issues and is constantly testing new technologies to make this task easier and more efficient. We start by walking you through exactly what let up to a problem, and then we employ our sophisticated diagnostic software, to quickly identify what is causing the problem. If it is a software issue, we can access your system and fix the issues without delay. Should it be a hardware failure, chances are we have already completed all the diagnostic work, so in most instances we can grab the parts and get on site quickly.

Rather than have your people try to diagnose a problem themselves and spend hours unable to accomplish their own work because of a down computer, with our Help Desk services, your employees can get back to their tasks much quicker.

With flat rate plans available there will no longer be wasted time getting permission or approval to call because you get unlimited support for a single monthly fee.

The technicians who man our Help Desk have experience with Microsoft Products as well as Linux, Email Servers and more. If you would like to learn more about what our offerings are, just give us a call we will be happy to set up an appointment to go over them with you.

 

The Tech Guys

Managed business IT services in Fort Pierce, Vero Beach, Sebastian

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Your IT GuyUnified Technology Solutions Help Desk