Multiline phone systems for businesses

Advantage of VoIP Versus Land Lines

on February 15, 2018 No comments

VoIp, tablet and smart phone integration vero beach, tablet and smart phone integration Ft Pierce, tablet and smart phone phone integration, VOIP, unified Technology solutions

Unified Technology Solutions installs and maintains VoIP phone systems for companies from Indian River County to surrounding counties. VoIP gives companies the flexibility to have multiple lines without the hassle of installing physical phone lines. We have long been proponents of this type of phone system vs the standard land lines from that big company who shall not be named.

What are some reasons why VoIp have become a popular alternative to old fashioned PBX and Landlines?

“Why Choose VoIP Phone Service for Your Business?

Many VoIP services have the same quality and reliability you expect from your phone company, but they cost less and offer more features. VoIP services often have better international rates and can be used on cordless phones, computers, smartphones or tablets so you can reach clients and coworkers. Plus, you don’t have to worry about dropped calls. VoIP services give you a lot of flexibility: You can direct your voicemails to your email, use a mobile app that lets you use your smartphone like your office phone, plus you can forward calls from your office to any device, including a desktop or laptop computer…..”

“VoIP vs. PBX Systems

PBX, private branch exchange, systems are traditional business phone systems. These analog exchanges consist of physical equipment hosted in your office that connects your internal lines to external phone lines. PBX is a reliable phone system for your office, but the costs are much greater than a VoIP phone service’s costs. VoIP services use software and are typically hosted in the cloud, so there is usually no hardware to purchase, install or maintain.

While VoIP systems are typically just as reliable as PBX systems, they rely on your internet connection. That means if you ever have a power outage that leaves you without internet, your phone lines will also be down. However, you can still access your VoIP account from a mobile device, if it has a data plan.

Which VoIP Phone System is Best for You?

When choosing the best VoIP service for your business, consider your budget, the size and type of your company, and what your calling needs are. Maybe add-on features will be the determining factor in your decision. For example, some VoIP services provide video conferencing in addition to phone capabilities, which is useful if you have multiple offices or remote employees.”  From   BY CHAD BROOKS

Should you have a case where your company is growing by leaps and bounds, but you don’t have office space for all the new hires, then a VoIp system will be invaluable. You can set the system up so that employees working remotely will appear to be sitting right there in your office building. In the case where you have plenty of room, but the nature of your work keeps certain people out in the field most of the time, then the ability to interface with tablets and smart phones is one your company will need.

Still not sure you want to cut the cord? Give us a call and we can have a chat about the right option for your business.

Your IT Guysmanaged IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian





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Your IT GuyAdvantage of VoIP Versus Land Lines

Adding Power to Google Account

on October 27, 2017 No comments


If you are like us and you have a busy office, sometimes any little thing we can do to make our systems integrate with each other work for us is a welcome upgrade. It will also be a blessing for some of our current customers. If you are already using DocuSign, Trello, and Quickbooks, it’s a nice shortcut to make a day’s workload a little lighter.  The Quickbooks add on puts a View invoice box attached to a group of all the invoices gmails you recently sent out. Keeping everything in one place. Try it out, see if you like it.

From Google Tech news:

Google is launching third-party add-ons for Gmail today. These native extensions will allow you to bring the power of services like Asana, DocuSign, Trello, Wrike and others directly to your inbox — no matter whether you are an enterprise or individual user.

If you’ve been following along, this announcement doesn’t come as a total surprise. The company first announced at its I/O developer conference in March that this feature was coming. At the time, though, this was only a developer preview; since then, Google has worked with a number of partners to bring a first set of native extensions to Gmail.

This first set of partners includes Asana, Dialpad, DocuSign (coming soon), Hire (by Google), Intuit QuickBooks, ProsperWorks, RingCentral, Smartsheet, Streak, Trello and Wrike. Unsurprisingly, the focus here is on productivity services that, for the most part, already include some connection to email. The add-ons live in the right sidepane of Gmail (though sadly they are not available in Inbox by Gmail, Google’s other email client).

Asana co-founder Justin Rosenstein told me that this will allow his customers to more easily bring tasks from external emails to the work-tracking service. It also will allow Asana users to see more details about tasks that appear in emails they receive directly from Asana or from other users.

The same is true for most of the other integrations, whether that’s the Trello add-on allowing you to turn emails into actionable tasks or the RingCentral add-on allowing you to make outbound calls and view and send SMS messages from your inbox.

What’s nice is that these add-ons also work in the mobile Gmail app on Android. As for iOS support, a Google spokesperson tells me the company is “working with Apple to bring Gmail Add-ons to iOS users.” It’s unclear when exactly this will happen, though.

As somebody who heavily relies on Trello’s Chrome-based plugin for Gmail to stay semi-sane, the idea of a native integration with Gmail definitely sounds like it’ll make life easier — especially because of this mobile integration.

You can now install these integrations from the G Suite Marketplace; if you are a developer, you can also start creating add-ons for your own organization. These Gmail add-ons join similar tools for Google Docs and Sheets that are already available in the Marketplace.”

Your Tech Guys

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

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Your IT GuyAdding Power to Google Account