Remote IT Support for Business Vero Beach

Beware The Botnets!

on April 12, 2019 Comments Off on Beware The Botnets!

Have you ever heard of Botnets? It sounds a little like the name for some cute cartoon one might see on Cartoon Network, but it’s not.

What is Botnet? According to Wikipedia: ” A botnet is a number of Internet-connected devices, each of which is running one or more bots. Botnets can be used to perform distributed denial-of-service attack (DDoS attack), steal data, send spam, and allows the attacker to access the device and its connection. “

Why do you need to know about Botnets? Because, your system could be a part of a Botnet. Those crafty Botnet builders slink around infecting multiple devices with their Botnet viruses, and then they use them.

I found out about Botnets from this post on the AVG Website. This is an excerpt from a post they wrote about online threats we should all be watching out for this year.

“2. Botnets

The one for megalomaniacs

Simply put, this is when a hacker creates nasty malware that enslaves thousands upon thousands of smart devices (your PC included) in order to get the processing power to do some greater evil. What you probably didn’t know: you might not even notice.

What does being part of a botnet do?

Make your PC run slower. Give you other types of malware. Make you feel ashamed: normally it comes with spyware or ransomware. But the wider picture: your PC could be unknowingly working to attack websites or networks, steal passwords, social security numbers, credit card details, addresses and phone numbers of innocent people around the world. Eeek.

Prepare yourself in 2019

In 2016, botnets made up 33% of all detected malware. In 2018, botnets made up 78%! Not surprising when you think about all the new IoT stuff we’re making every year. But here’s what you do: first, update your devices passwords and use anti-malware to regularly check for infections. Second, search for your IP address in a specific attack if you’re suspicious (here’s a page), and third, use a free network analysis tool such as Wireshark or Snort to monitor your Internet traffic for unusual activity.”

If you systems are running slower than usual, it may be time to have us come in and take a look. We can run some of the most effective software tools to check your servers and your network to make sure its free and clear of viruses.

Your Tech Guys

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Let Unified Technology Solutions Help

on April 4, 2019 No comments

It’s your company. It has your name on the door and your reputation is on the line if things don’t go well. We understand that. But trying to do everything yourself just doesn’t always work. Let us help.

Here in America, we take pride in self reliance. It’s important that we be able to wear many hats and take care of things ourselves. But is that really the best way to do things? Is it the most effective way to run your business? Probably not.

You spend countless hours educating yourself and working with your staff on the things you need to know to be the best you can be in your area of business. How can you also devote the time and resources it would take to be an expert in Information Technology, software and hardware?

We at Unified Technology Solutions can take over that part of your business for you. It’ doesn’t mean that you should stop learning about new advances in technology, it just means that you can trust us to resolve your tech issues so that you can work on your business.

Servers, Cloud storage and back up, internet security, preventing malware attacks and recovering from hardware crashes, that’s what we do. We also have help desk services for when your people encounter a software or hardware problem. Some issues require us to be on site, but there are also issues we can solve by logging in remotely and diagnosing the problem right from our offices.

Give us a call at : 772.539.7667 to set up an appointment for us to come and learn more about your operation and you to learn more about our services.

Your Tech Guys

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Your IT GuyLet Unified Technology Solutions Help

I.T. Support and Your Company

on March 8, 2019 No comments

All too often, I.T. is treated like secondary concern by small business owners who’ve recently made it through the lean, DIY startup years. They might see IT support as an option rather than a necessity. But what happens when something goes wrong? What can you gain from technical support that you may not notice? Maybe the bigger question is, what can you expect to receive from your technical support service?


Issue Resolution – This goes without saying; after all, it is the bread and butter of technical support. More than likely, this is the main reason you use support. If you’re in a pinch, they are there to bail you out.  The peace of mind you get knowing that tech experts who already know your systems are available to get your systems back up and running quickly. Having someone knowledgeable to resolve tech issues to your people doing what you’re paying them to do. Instead of fiddling with a malfunctioning printer or some software issue for an hour or more “hoping” that something will start working as they stab in the dark trying to fix it.

Expertise – At UTS the support technicians you work with can be considered an expert in the software they are supporting due to hours and training involved. Most technical support service companies require their support techs to have technical certifications or extensive experience with the product they are supporting. They are in the field, working with hardware, software and technical issues all day every day. This expertise provides you more insightful tidbits of knowledge and quicker resolution times.

Peace of mind – One of the best values provided by a technical support service is the peace of mind. Should all your systems fail, or even just one computer, it’s no matter, You don’t need to worry because UTS can find and fix your issues. Peace of mind is a service we don’t list on our Website, and probably should because it’s one of the most important services we provide at Unified Technology Solutions.

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Your IT GuyI.T. Support and Your Company

New Ways To Use Technology?

on May 24, 2018 No comments

Back in the olden days, when I attended college, you could go to class or you could take courses online. Rarely did the two intersect. Which I always thought was a shame, because there are so many more productive ways to use technology, and sitting, listening to a lecture was sometimes less than stimulating.

I was looking for a timely topic for this week’s post and came across this article from CNBC. The Title intrigued me, Five things Today’s Leading Businesses Can Learn From Universities. The article addressed the subject of how to engage millenials, the need for companies to integrate sustainability into their corporate culture and environment, but it’s the third point that caught my eye. I think this is brilliant.

“3. Technology

“Third, is using technology to enable lifelong learning and talent development,” says Thomas.

One way in which colleges are leveraging new technology is by having students listen to lectures online so that they can participate in hands-on or discussion-based activities in class. “A number of universities have started to engage in something called ‘flipping the classroom,”‘ he says.

He argues that leveraging technology in this way is more productive and efficient, but required colleges to totally re-think how they educate students. Reinventions like these could allow companies to train and retrain their employees more efficiently says Thomas.

Tim Quinlan, Director of Digital Platform for Learning at Intel agrees. “If you’re not learning you’re dying,” he says. That’s why employees at companies like Intel and Tesla use online learning platforms likeDegreedEdX and Khan Academy to learn new skills and stay up to date on the newest developments in their fields.

The idea of being able to “attend” the classroom lectures online instead of in a classroom appeals to me. You’re not sitting next to someone who is scribbling notes furiously, or tapping their pencil, you are in your own area, comfortable, with hopefully few distractions. If the lectures are recorded, which I assume they are, then if you are confused about a certain point, or you have missed something, you can go back and review. I love that.

Then, in the actual class there is time for an exchange of ideas, of sharing and creating a better understanding of the subject matter.

I think this could also be very productive in business. Instead of sitting through 30 minutes of Power Point Presentations in a conference room, perhaps the Power Point, or whatever type of presentation, could happen earlier and the meeting could be shorter with talking points already formulated by the attendees.

Your Tech Guys

Original post by  / https://www.cnbc.com/2017/11/20/5-things-todays-leading-businesses-can-learn-from-universities.html

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Your IT GuyNew Ways To Use Technology?

What Are Managed IT Services?

on March 6, 2018 No comments

Unified Technology Solutions, Vero Beach Managed IT Services for Business, computer support for businesses near Vero beach and Sebastian

What ARE Managed IT Services, and does Unified Technology Solutions do them?

To answer the question, yes, we do perform Managed IT services. And now to explain what that includes: It simply means that we are a team of computer support people who have been trained and continue to hone the skills and tricks of the trade that keep computer networks up and running smoothly for companies big and small. At UTS we help businesses manage their phone and computing needs by helping them to first design the proper size and style of network their business needs today, and a system that will be easy to add on to as their computing and phone needs grow.

We work with in house IT departments as backup, or we become the outsourced IT department, depending upon the needs of your company. AT UTS we can offer remote support so that your downtime is minimal for most problems, and we offer monitoring services in order to keep problems from happening as much as possible.

At Unified Technology Solutions we also keep up to date on what the latest risks are to your systems and we will install and monitor   security software for your company. Along with that we work with you to ensure your backup procedures are in place and working properly, just in case a breach should occur.

What does all this mean? Simply it gives you the tools you need, at your finger tips, to keep your systems running efficiently, and a provider with the skills and knowledge to help your computing power keep up with the demands of a growing business.

Your Tech Guys

 

 

 

 

 

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Your IT GuyWhat Are Managed IT Services?

Unified Technologies Wants to Manage Your Network

on February 28, 2018 No comments

Network Support Network Helpdesk Managed IT, Remote Workers Support Vero Beach,Active Directory Management,You have servers and multiple computers in your operations. Your field people have smart phones and tablets. You have switched from a landline PBX system to VoIP. Your technical department support department consists of one or two people and on the days when there are systems problems, it’s impossible for a staff that size to fix every problem. What do you do?

Well, I know one big thing you can do. Hire Unified Technology Solutions  as your backup. Normally a computer repair company is only called when there is a problem or consulted if advice is needed. Otherwise, they are not an active participant in you companies IT technology management and decisions. The IT experts at Unified Technology Solutions prefer to take a more active role and be proactive when it comes to finding issues before they are problems.

For a flat monthly price we start by installing network monitoring tools on every PC and Server so we can get a better view of your systems performance, using these tools Unified Technology Solutions can spot problems and bottlenecks before they affect you and your employees. When problems arise your staff calls into our helpdesk and a knowledgeable & helpful technician remotes into the machine and resolves the issue while you are on the phone. And if it can’t be fixed remotely we will come to you to repair the issue, for no additional charge.

We understand that some companies want an onsite presence, and their own staff. That is fine. Unified Technology Solutions works well with on site techs. We are not out to do anything but make your systems run as efficiently and effectively as possible.

Managed IT Services

We also can assist you in a number of ways when the time comes to make decisions about upgrading your technology. We can do research on available products to find what best suits your needs, sit in on vendor negotiations, send representatives to management meetings, and review your communications contracts to make sure you are not wasting money. Our goal is to become your trusted technology advisor and a part of your team.

System outages can cause loss of revenue, employee frustration, and if your customers can’t reach you just think what that may mean. We have a solution that will save you countless frutration and headaches. Give us a call.

Your Tech Guys

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