It’s your company. It has your name on the door and your reputation is on the line if things don’t go well. We understand that. But trying to do everything yourself just doesn’t always work. Let us help.
Here in America, we take pride in self reliance. It’s important that we be able to wear many hats and take care of things ourselves. But is that really the best way to do things? Is it the most effective way to run your business? Probably not.
You spend countless hours educating yourself and working with your staff on the things you need to know to be the best you can be in your area of business. How can you also devote the time and resources it would take to be an expert in Information Technology, software and hardware?
We at Unified Technology Solutions can take over that part of your business for you. It’ doesn’t mean that you should stop learning about new advances in technology, it just means that you can trust us to resolve your tech issues so that you can work on your business.
Servers, Cloud storage and back up, internet security, preventing malware attacks and recovering from hardware crashes, that’s what we do. We also have help desk services for when your people encounter a software or hardware problem. Some issues require us to be on site, but there are also issues we can solve by logging in remotely and diagnosing the problem right from our offices.
Give us a call at : 772.539.7667 to set up an appointment for us to come and learn more about your operation and you to learn more about our services.
Lately, businesses in the Sebastian area have been calling about installing new business phone systems for their growing companies.Companies located in Ft. Pierce and Port St. Lucie are contacting us as well. It would seem that Unified Technologies is becoming the go to company for Business Phone Systems on the Treasure Coast. Landlines are becoming a thing of the past, and the older PBX models are just not keeping up with the times.
Do you have a landline at your house? Here in Vero Beach, there are people who keep their landline, yet they rarely use it. It’s just easier and more efficient to just use their cell. In most cases e people maintain a landline out of habit. Don’t be mistled as I talk about landlines, I am not addressing the phone you have on your Cable Provider’s package plan. That is a VoIp phone connections. Most likely Comcast is your telephone line provider, and there is NO line, it’s all wireless.
What happens when you get something new? Are you excited to have this new system? I love installing new hardware that will be less expensive to administer and maintain, and yet provide more functionailty. But something that often happens when you try to use this new thing,is that it doesn’t work like your old system did. In fact, other than the basics, you are having trouble figuring out how to take advantage of all the new features built in to your new system. It’s so frustrating.
If computers are essential to running your business, and I don’t know many companies today that this is not true of, then your next hire should be us. I came across an article on just that subject in the latest Entrepreneur magazine. In this particular article the writer is advising companies to hire a full time IT person, and while I don’t disagree with that, I would suggest if you have 100 employees or less, hiring just one in house IT person will probably not be sufficient.
When you have a company to run, trying to build your business and maintain a functioning computer network at the same time could be disastrous. Computer outages can take one person out of circulation for days if it is an intermittent problem
Add to that the fact your company is running vital software packages for sales and lead tracking as well as the software required to keep your company running and NOT having an IT professional on your team is simply a bad situation.
The writer in this post on Forbes Magazine is making the case for hiring a full time IT person, or staff, as the case may be. While he is making the point for bringing on a full time IT person, there are many points in what he writes that would apply to hiring Unified Technology Solutions as your full time IT department, and even if you already have an IT person, having our services as a backup to your IT guy is always a good idea.
Give this a look and see what you think:
“…The reality of doing business in a Web-centric economy means that you have to learn how to tame all of those electrons. You have to be able to deal with the intricacies of Web sites and data storage, and not let your systems get summarily swamped. And while plenty off-the-shelf products appear deceptively “plug-and-play,” managing IT eventually will require professional chops.
The big question: When to hire that IT guy? Prominent minds disagree on this subject, but there are two basic schools of thought.
The first argues that entrepreneurs should hire an IT professional immediately. This urgent view applies mostly to companies that depend on technology for their very livelihoods–say, a social networking site like News Corp.‘s MySpace, a blog (like my own) or a company hawking an entirely new technology, such as a voice-over-Internet Protocol carrier.
“I’m surprised by how many start-ups out there don’t make IT a high priority,” says Toni Schneider, chief executive of Automattic, the Web development company responsible for WordPress, a popular weblog software platform. “There’s a big competitive advantage if you have someone who owns [your IT] and thinks about it all the time.”
The second school sees IT more as a tool to optimize performance rather than as a core competency of a business. Most entrepreneurs are in this camp. They feel they don’t need to hire a professional geek immediately, but at some point later on when growth (measured in revenues, employees or site traffic) calls for it. “ Which can be a big miscaculation.
You can read the full text of this article at Forbes.com…
What I took away from their article was this: IT should not be the ast thing a growing company thinks about implementing. In fact it should be one of the first things. To run an effective company in today’s business environment, its important to have good tools at your disposal, and functioning computers, a strong network and software which helps your company run better are three of those things. Without a presence to manage those three items, company owners are going to struggle.
Growing companies are often faced with issues relating to new products, the need to track their sales, a comprehensive network for processing orders and tracking sales. Because they have talented, intelligent people on their staff, they take a cursory look around for a solution to their current challenges, and when they don’t find something which fits their needs, they tend to re-invent the wheel, unnecessarily.
Entrepreneur magazine published a post by Harry Red which specifically addressed the sales aspects of companies, but within that post, he talks about how important it is NOT to re-invent the wheel and to look around for someone who can more easily and efficiently solve your problem. I thought these two excerpts were a great illustration of what our Managed IT solutions can do for growing companies:
1. See if somebody already solved your technology problem.
Even when you do have a genuine technology problem, chances are somebody out there already had a crack at it.
Alistair Brett, a World Bank science commercialization expert, and partner at innovation consultancy firm Rainforest Strategies, pointed out how science-based companies tend to reinvent the wheel. They face a specific technical problem, but can’t find a solution outside the company, so they just roll their own.
“In a substantial number of cases, the problem has been solved by somebody who is not directly working in that field of research or development,” Brett said in an interview.
He gave an example of a company that struggled to create a chemical adhesive. The solution was eventually found by an electrical engineer — someone from an outside industry. An expert on a different kind of stickiness…
2. Take a down-to-Earth example.
Let’s say you want to solve information technology (IT) problems for small law firms.
First step? Consider talking to larger law firms, because law firms with in-house IT departments have wisdom for you. They can tell you what kind of problems lawyers have with IT, what technology they need to solve them, how much time this takes away from clients and so on. Instead of starting the puzzle from scratch, you extract wisdom from those who’ve been there before. Simple.
Then, you go talk to smaller law firms and put your new insights to the test.
Do they have the same problems? Can you pre-sell your value proposition? Better yet, will these law firms pay you right now so you can deliver a killer solution to their problems once you have everything in place?
Start this way and you save yourself from grinding through much of the initial learning curve.”
To take the example further. Once you have listened to the advice of a mentor in a larger firm our Managed IT specialists at Unified Technology Solutions will probably have the knowledge you are looking for to help you move forward. If we don’t immediately have a solution come to mind, we have the resources to find the best solution which you. Hiring outside IT Management can save you money in the long run.
When your company uses landlines, the ability to be mobile is restricted. The ability to add lines and upgrade features is limited. The ability to integrate the company Smart Phones is limited. When you install a Voice Over Internet Protocol (VOIP) System all of those limitations and restrictions disappear.And, it’s less expensive.
To answer the questions, why outsource your IT Support? When the head of a company like Uber is forced to admit he might be in need of some management assistance, then you can bet there are plenty of other companies who could use some help as well. Trying to be all things to all people is a proposition which is seldom successful, at least not for long. There comes a time when just one person cannot do everything. When a person has to step back, remember their strengths and hand over certain tasks to a staff or source more suited to handle it.