Unified Technology Solutions

Windows 10 Updates!

on July 3, 2019 No comments

Touch keyboard improvements

For many of you, a great physical keyboard is a must. But with dual-display devices making their way through the lab, maybe we’ll all end up typing on glass. In any case, Microsoft made the on-screen keyboard ( the one you’d use with a tablet in tablet mode) more responsive by widening the landing areas of certain keys beyond the drawn boundaries of the key.

Windows 10 April 2019 Update touch keyboard

Mark Hachman / IDG

Microsoft’s diagram of how its touch keyboard will work. Note that this is the keyboard that appears in tablet mode.

Those wider landing pads trigger only in certain cases, though—when Microsoft’s AI predicts you’re trying to type that word. The touch keyboard also can generate the list of items for the revamped emoji/kaomoji/symbols keyboard.

Unconfirmed sighting: RAW image support

It’s unclear whether RAW image support will make it into the Windows 10 May 2019 Update. RAW, a minimally processed image file format, doesn’t include the compression JPG files do, so photographers typically prefer working with the format to make their own edits.

Within the Insider versions of Windows 10, Microsoft included a special build of a Raw Image Extension (Beta) app that should let Windows treat RAW photos just like JPEGs. In practice, it didn’t quite work out that way: Sony .ARW (RAW) files displayed as random noise or fuzzy, thumbnail-quality images, while Fuji’s .RAF files opened in Windows’ Photos app normally.

 

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Your IT GuyWindows 10 Updates!

Email Etiquette For The Workplace

on June 25, 2019 No comments

With the popularity of texting/Facebook Messaging/Slack…email is no longer regarded as an essential tool for online communication among millennials. Most of us probably use our personal inboxes more as a way to collect Uber receipts and track the status of our Amazon purchases than for keeping in touch with friends and family.

Even though it’s used less in our personal lives, whether we like it or not, emails are a part of business. The issue with email comes as you get more and more inundated with email messages. At some point, you want to do everything you can to ensure that your important emails get read. One method you can use on your own outgoing emails is to adopt some best practices for professional email etiquette. From a professional email greeting to professional email format, it can all make a big difference.I have listed below some best practices for business email etiquette tips that will increase the odds of your emails being read rather than trashed..

1. Use a professional email address
Most companies provide a professional email address for their employee’s correspondence. Proper email etiquette calls for sending emails from your business email address rather than from a personal email address. Using a personal email address for business purposes can be seen as unprofessional by some, especially if you’re discussing confidential matters.

2. Use clear and precise subject lines
To ensure your email gets opened, read, and thoroughly understood, start with a short and precise subject line addressing the issue at hand. Ex. “Wednesday Meeting Agenda”. You should title your email in such a way that the recipient immediately knows what the message is actually about.

3. Avoid “reply all.”
It’s usually a good idea to forego the temptation to hit the “reply all” option when sending professional emails. Proper email etiquette aside, it can be quite annoying for people to be included in a group email if the content of the message has nothing to do with them. So be considerate and hit “reply all” only if the message would be of interest to all of the recipients. Otherwise, your email might be considered spam.

4. Acknowledge emails.
With business email, even if you are too busy to reply with a full on answer, it’s always a good idea to at least send an acknowledgment and follow up later.  You should not only acknowledge all emails but also do so in a timely fashion. Since this is not always standard practice, you’ll be surprised at how much your professionalism can set you apart.

Remember to keep these tips in mind next time you open up your inbox at work and in no time you’ll be an email expert!

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Your IT GuyEmail Etiquette For The Workplace

Why Move Your Data To The Cloud?

on May 22, 2019 No comments

Why are so many businesses moving to the cloud? It’s because cloud computing increases efficiency, helps improve cash flow and offers many more benefits.

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Your IT GuyWhy Move Your Data To The Cloud?

Upgrade Your Computer Network

on April 30, 2019 No comments

 

Network Diagram, it solutions for companies, vero beach IT support for networks, VOIP support for companies, non-profit it support,Your business has outgrown your current computer systems. Now’s time to upgrade your entire office and network. Because the network affects everyone, targeted communications must detail the impact of the upgrade. Understanding how end users access and leverage the network for their specific job role is important when explaining how an upgrade will impact their duties both during the maintenance window and after the upgrade is complete.

Determine a rollout strategy

A rollout strategy should finely balance the speed of deployment with the risk of making mistakes that bring down the network. Your goal should be to find the optimal comfort level for the organization such that the upgrade can be performed in a reasonable amount of time without taking any major risks. Unified Technology Solutions is experienced in building just such a strategy for companies.

Have a back-out strategy

Just as the rollout plan is critically important, so too is a back-out strategy. Spend just as much time figuring out a back-out strategy as you do an implementation strategy. Even though you might not ever need it, you’ll be very happy you spent the time and effort in the event you do.

Train support staff

The same people who design, architect, and deploy the new network upgrade may not be the same people supporting it once it goes into production. This is especially true if you work for a large organization or hire outside consultants to handle the upgrade. Proper training is critical to the care and maintenance of a network upgrade from day one and beyond.

Document, document, document!

The step that is most often skipped over – yet is absolutely critical to the success of a network — is to thoroughly document the upgrade, how the new technology works, and how to maintain it once it’s in production. Documentation should also be reviewed and updated on a regular basis. A network upgrade that includes detailed documentation is far more likely to be considered successful when support staffers have the information they can refer to for help.

Just remember that proper planning, communication, and training can help ensure a successful network upgrade. If you don’t have an IT Department of your own, or even if you do, we can work with you to put a comprehensive upgrade plan together and it can make a systems upgrade much less painful.

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Let Unified Technology Solutions Help

on April 4, 2019 No comments

It’s your company. It has your name on the door and your reputation is on the line if things don’t go well. We understand that. But trying to do everything yourself just doesn’t always work. Let us help.

Here in America, we take pride in self reliance. It’s important that we be able to wear many hats and take care of things ourselves. But is that really the best way to do things? Is it the most effective way to run your business? Probably not.

You spend countless hours educating yourself and working with your staff on the things you need to know to be the best you can be in your area of business. How can you also devote the time and resources it would take to be an expert in Information Technology, software and hardware?

We at Unified Technology Solutions can take over that part of your business for you. It’ doesn’t mean that you should stop learning about new advances in technology, it just means that you can trust us to resolve your tech issues so that you can work on your business.

Servers, Cloud storage and back up, internet security, preventing malware attacks and recovering from hardware crashes, that’s what we do. We also have help desk services for when your people encounter a software or hardware problem. Some issues require us to be on site, but there are also issues we can solve by logging in remotely and diagnosing the problem right from our offices.

Give us a call at : 772.539.7667 to set up an appointment for us to come and learn more about your operation and you to learn more about our services.

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VoIp Phone Systems and 5G

on March 28, 2019 No comments

Voice Over Internet Protocol is a fancy name for you don’t need a landline to have a sophisticated business phone system for your company. Back in the late 90’s and early 2000’s, VoIp was clunky and the echoing on phone calls was extremely annoying. Yes, it was cheaper than a landline, but for business use, not very good

All that has changed. VoIp phone systems are sophisticated, the ability to have conversations without the echo is encouraging, and the integration between wireless and office phone systems give employees all the flexibility to be out of the office on work related tasks, while still having the ability to respond to their phone calls.

In case you haven’t been paying attention, things are due to get even better. Wireless systems are being upgraded from 4G networks to 5G networks. Why do you care? Well, for one reason, that means communications and data handling ability are going to be more seamless. Everything will be faster when it comes to wireless, and because VoIp is internet base, that means VoIp communications will be even better.

This is what www.techadvisory.org has to say

Virtual and augmented reality

“With 5G network speeds, virtual and augmented reality will become more common for SMBs. 5G will blow past 4G’s Gbps (gigabits per second) limit, which is currently holding back the adoption of virtual reality (VR) and augmented reality (AR) applications.

VR and AR need to process significantly more data because of the visuals they must process as users move, and this puts an enormous strain on mobile networks. 5G is also set to ensure a better user experience by facilitating smoother connections and preventing network delays from affecting your bottom line.

Mobile VoIP

VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12Mbps upload and 2Mbps download speeds, they experience unstable and poor call connectivity and clarity. These limitations could also lead to something called packet loss, which happens when one or more “packets” of data traveling across a computer network fail to reach their destination, typically caused by network congestion.”

Still not sure what all of this means for your company? Give us a call and we can meet and talk about your current phone system, what the advantages and cost savings could be for your company and how to make it all work for you.

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Strong Passwords Are Important

on March 21, 2019 No comments

Want to keep your business safe from cyber breaches? When your employees are online, threats come in multiple forms. These include phishing, cross-site scripting, scams, malware and various other forms of hacking. Keeping employees safe online is the responsibility of everyone in the organization. At the highest level, however, it is the responsibility of management and people with the ultimate authority.

When it comes to keeping employees safe at the personal level, having an especially strong password policy can limit external threats. Hackers typically exploit employees’ use of weak or common passwords, using brute force to guess and crack passwords.  Who doesn’t remember the movie “Hackers”?  Employees had not listened to the IT support and had weak common passwords (I believe it was god) and that was how the hackers gained access.

These days, constructing a strong password will consist of condensing an entire sentence, at least 12 characters long, into one cohesive word. These sentences can be shortened or abbreviated, but the point is, single words just don’t cut it anymore.

If you’re using numbers, never use ones that are related to addresses, birthdays, and other searchable information as those details are easily accessible by hackers. Also as convenient as it may be, do not let your browser remember your password. This information is open to hackers, especially if your device is misplaced or stolen.


More importantly have different passwords for different accounts.  It is common for individuals to utilize the same password for multiple accounts, but even at a minimum, employees should have at least two separate passwords for personal and business accounts. 

A strong password policy makes it harder for hackers to crack passwords and breach your network. Passwords should be changed on a regular basis. In addition, you should invest in your workers’ education concerning threats and cyber security practices. Everyone in the organization needs to adhere to strong cybersecurity practices that protect the individual and the entire company network.

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Tech Support For Companies

on January 25, 2019 No comments

You’re a business owner and you’ve been doing just fine without a huge staff or a dedicated IT guy. So far, so good. Like everything else these days, your business depends on technology: email, databases, documents and spreadsheets—maybe even software unique to your industry. What happens when things stop running smoothly?

Perhaps you and your staff are becoming frustrated with computers that aren’t working properly, and network that’s too slow and you’ve been troubleshooting computer/printer/router problems—your business needs IT support. In fact, we think it need us, UTS.

As you pile more and more work on an older system, it will slow down. At some point, it will heave a sigh and stop working all together. It’s important to perform preventative maintenance on the components of your network. It’s also important to ensure you are using the type of computer, servers and network equipment that is made to handle higher volumes of data.

Rather then waiting until something catastrophic happens, let us go through your current configuration and make recommendations. Adding new devices to your network may seem easy, and in some cases it might be, but it’s not always the case. It is a delicate process that needs to be done by professionals to ensure that it is set up right for the sake of your business.

As the new year begins, it is the very best time to re-evaluate your tech operations, and if your business doesn’t already have an IT strategy, you might need to consider finding  an IT partner as soon as possible. We hope that will be Unified Technology Solutions.

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How Important Is Cybersecurity?

on January 7, 2019 No comments

Who cares about my little business? No one would bother to hack my system. I don’t have anything important enough for them to bother.

These are some of the things I here from small business owners, and they are just plain wrong. Cyber thieves and stalkers don’t necessarily care about how valuable your data is. They love it when a site is easy to hack. The data itself might not even be what they are looking for. It could be they are looking to network systems from all over the world in order to give themselves free computing power.

Business News Daily cites cybersecurity as one of the hot buttons for small business in 2019

“Importance of cybersecurity

With several data breaches over the last few years, small businesses are still being targeted by cyberattacks. According to a poll from Insureon and Manta, only 16 percent of small business owners think they are susceptible to a cyberattack. Yet, 61 percent of attacks occur at smaller businesses.

2019 could see the beginning of a cybersecurity movement among SMBs. Jim Lippie, general manager of cloud computing for software company Kaseya, said small businesses will start viewing security through the lens of an enterprise business.

“They will finally take security measures to heart,” he said. “SMBs, like their large enterprise counterparts, will lock down on a comprehensive backup and disaster recovery solution to keep protected, and also form new standardized blocking and tackling game plans to keep the business even more safe.”

Many small businesses have been targeted in the past, so 2019 could be the first year where SMBs start fighting back.”

At UTS, we can make certain you are up to date on the software which can protect your data. Just give us a call and let us show you how we can help YOUR company fight back against cyber thieves.

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Tech Trends for 2019

on November 20, 2018 No comments

 

UTS,tech Advice from Gartner, tech changes coming to us, vero beach computer experts

tech trends for 2019

Technology as we knew it even 10 years ago is evolving much differently than any of us would have imagined. Our smart phones have more computing power than many of the devices we owned when we were younger.

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Your IT GuyTech Trends for 2019