UTS

Email Etiquette For The Workplace

on June 25, 2019 No comments

With the popularity of texting/Facebook Messaging/Slack…email is no longer regarded as an essential tool for online communication among millennials. Most of us probably use our personal inboxes more as a way to collect Uber receipts and track the status of our Amazon purchases than for keeping in touch with friends and family.

Even though it’s used less in our personal lives, whether we like it or not, emails are a part of business. The issue with email comes as you get more and more inundated with email messages. At some point, you want to do everything you can to ensure that your important emails get read. One method you can use on your own outgoing emails is to adopt some best practices for professional email etiquette. From a professional email greeting to professional email format, it can all make a big difference.I have listed below some best practices for business email etiquette tips that will increase the odds of your emails being read rather than trashed..

1. Use a professional email address
Most companies provide a professional email address for their employee’s correspondence. Proper email etiquette calls for sending emails from your business email address rather than from a personal email address. Using a personal email address for business purposes can be seen as unprofessional by some, especially if you’re discussing confidential matters.

2. Use clear and precise subject lines
To ensure your email gets opened, read, and thoroughly understood, start with a short and precise subject line addressing the issue at hand. Ex. “Wednesday Meeting Agenda”. You should title your email in such a way that the recipient immediately knows what the message is actually about.

3. Avoid “reply all.”
It’s usually a good idea to forego the temptation to hit the “reply all” option when sending professional emails. Proper email etiquette aside, it can be quite annoying for people to be included in a group email if the content of the message has nothing to do with them. So be considerate and hit “reply all” only if the message would be of interest to all of the recipients. Otherwise, your email might be considered spam.

4. Acknowledge emails.
With business email, even if you are too busy to reply with a full on answer, it’s always a good idea to at least send an acknowledgment and follow up later.  You should not only acknowledge all emails but also do so in a timely fashion. Since this is not always standard practice, you’ll be surprised at how much your professionalism can set you apart.

Remember to keep these tips in mind next time you open up your inbox at work and in no time you’ll be an email expert!

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

.

read more
Your IT GuyEmail Etiquette For The Workplace

Upgrade Your Computer Network

on April 30, 2019 No comments

 

Network Diagram, it solutions for companies, vero beach IT support for networks, VOIP support for companies, non-profit it support,Your business has outgrown your current computer systems. Now’s time to upgrade your entire office and network. Because the network affects everyone, targeted communications must detail the impact of the upgrade. Understanding how end users access and leverage the network for their specific job role is important when explaining how an upgrade will impact their duties both during the maintenance window and after the upgrade is complete.

Determine a rollout strategy

A rollout strategy should finely balance the speed of deployment with the risk of making mistakes that bring down the network. Your goal should be to find the optimal comfort level for the organization such that the upgrade can be performed in a reasonable amount of time without taking any major risks. Unified Technology Solutions is experienced in building just such a strategy for companies.

Have a back-out strategy

Just as the rollout plan is critically important, so too is a back-out strategy. Spend just as much time figuring out a back-out strategy as you do an implementation strategy. Even though you might not ever need it, you’ll be very happy you spent the time and effort in the event you do.

Train support staff

The same people who design, architect, and deploy the new network upgrade may not be the same people supporting it once it goes into production. This is especially true if you work for a large organization or hire outside consultants to handle the upgrade. Proper training is critical to the care and maintenance of a network upgrade from day one and beyond.

Document, document, document!

The step that is most often skipped over – yet is absolutely critical to the success of a network — is to thoroughly document the upgrade, how the new technology works, and how to maintain it once it’s in production. Documentation should also be reviewed and updated on a regular basis. A network upgrade that includes detailed documentation is far more likely to be considered successful when support staffers have the information they can refer to for help.

Just remember that proper planning, communication, and training can help ensure a successful network upgrade. If you don’t have an IT Department of your own, or even if you do, we can work with you to put a comprehensive upgrade plan together and it can make a systems upgrade much less painful.

Give us a call

Your Tech Guys

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

 

 

 

read more
Your IT GuyUpgrade Your Computer Network

Let Unified Technology Solutions Help

on April 4, 2019 No comments

It’s your company. It has your name on the door and your reputation is on the line if things don’t go well. We understand that. But trying to do everything yourself just doesn’t always work. Let us help.

Here in America, we take pride in self reliance. It’s important that we be able to wear many hats and take care of things ourselves. But is that really the best way to do things? Is it the most effective way to run your business? Probably not.

You spend countless hours educating yourself and working with your staff on the things you need to know to be the best you can be in your area of business. How can you also devote the time and resources it would take to be an expert in Information Technology, software and hardware?

We at Unified Technology Solutions can take over that part of your business for you. It’ doesn’t mean that you should stop learning about new advances in technology, it just means that you can trust us to resolve your tech issues so that you can work on your business.

Servers, Cloud storage and back up, internet security, preventing malware attacks and recovering from hardware crashes, that’s what we do. We also have help desk services for when your people encounter a software or hardware problem. Some issues require us to be on site, but there are also issues we can solve by logging in remotely and diagnosing the problem right from our offices.

Give us a call at : 772.539.7667 to set up an appointment for us to come and learn more about your operation and you to learn more about our services.

Your Tech Guys

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian
read more
Your IT GuyLet Unified Technology Solutions Help

VoIp Phone Systems and 5G

on March 28, 2019 No comments

Voice Over Internet Protocol is a fancy name for you don’t need a landline to have a sophisticated business phone system for your company. Back in the late 90’s and early 2000’s, VoIp was clunky and the echoing on phone calls was extremely annoying. Yes, it was cheaper than a landline, but for business use, not very good

All that has changed. VoIp phone systems are sophisticated, the ability to have conversations without the echo is encouraging, and the integration between wireless and office phone systems give employees all the flexibility to be out of the office on work related tasks, while still having the ability to respond to their phone calls.

In case you haven’t been paying attention, things are due to get even better. Wireless systems are being upgraded from 4G networks to 5G networks. Why do you care? Well, for one reason, that means communications and data handling ability are going to be more seamless. Everything will be faster when it comes to wireless, and because VoIp is internet base, that means VoIp communications will be even better.

This is what www.techadvisory.org has to say

Virtual and augmented reality

“With 5G network speeds, virtual and augmented reality will become more common for SMBs. 5G will blow past 4G’s Gbps (gigabits per second) limit, which is currently holding back the adoption of virtual reality (VR) and augmented reality (AR) applications.

VR and AR need to process significantly more data because of the visuals they must process as users move, and this puts an enormous strain on mobile networks. 5G is also set to ensure a better user experience by facilitating smoother connections and preventing network delays from affecting your bottom line.

Mobile VoIP

VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12Mbps upload and 2Mbps download speeds, they experience unstable and poor call connectivity and clarity. These limitations could also lead to something called packet loss, which happens when one or more “packets” of data traveling across a computer network fail to reach their destination, typically caused by network congestion.”

Still not sure what all of this means for your company? Give us a call and we can meet and talk about your current phone system, what the advantages and cost savings could be for your company and how to make it all work for you.

Your Tech Guys

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian
read more
Your IT GuyVoIp Phone Systems and 5G

Strong Passwords Are Important

on March 21, 2019 No comments

Want to keep your business safe from cyber breaches? When your employees are online, threats come in multiple forms. These include phishing, cross-site scripting, scams, malware and various other forms of hacking. Keeping employees safe online is the responsibility of everyone in the organization. At the highest level, however, it is the responsibility of management and people with the ultimate authority.

When it comes to keeping employees safe at the personal level, having an especially strong password policy can limit external threats. Hackers typically exploit employees’ use of weak or common passwords, using brute force to guess and crack passwords.  Who doesn’t remember the movie “Hackers”?  Employees had not listened to the IT support and had weak common passwords (I believe it was god) and that was how the hackers gained access.

These days, constructing a strong password will consist of condensing an entire sentence, at least 12 characters long, into one cohesive word. These sentences can be shortened or abbreviated, but the point is, single words just don’t cut it anymore.

If you’re using numbers, never use ones that are related to addresses, birthdays, and other searchable information as those details are easily accessible by hackers. Also as convenient as it may be, do not let your browser remember your password. This information is open to hackers, especially if your device is misplaced or stolen.


More importantly have different passwords for different accounts.  It is common for individuals to utilize the same password for multiple accounts, but even at a minimum, employees should have at least two separate passwords for personal and business accounts. 

A strong password policy makes it harder for hackers to crack passwords and breach your network. Passwords should be changed on a regular basis. In addition, you should invest in your workers’ education concerning threats and cyber security practices. Everyone in the organization needs to adhere to strong cybersecurity practices that protect the individual and the entire company network.

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian
Your Tech Guys



read more
Your IT GuyStrong Passwords Are Important

The Importance of Decluttering Your Computer

on July 12, 2018 No comments

 

There is a  children’s song  that goes something like this, ” Clean up clean up everybody everywhere, clean up clean up everybody do your share.” If you have children, it’s a safe bet you will use this sing-song to get them to clean up of all those toys they scatter everywhere.

Today I am asking all of you with tons of old files and miscellaneous bits to sing that song for yourself and clean up your computers.   When your system gets overloaded with data, it is going to take longer for the software to look through your file indexes in order to find things. It’s also going to have a more difficult time finding contiguous free space to write those files.

Think of it like someone having to carry a heavy load of suitcases around with them all the time. Carting around a load of files and photos and PDF’s that you just don’t need any longer is kind of akin to hoarding. So, try this before you call us and say your system is running way too slow, clean things up.

Go through your documents folder and  off load any really old files, general correspondence and old projects. Then go through your photos, We tend to take tons of photos, offload them all from our phones and never look at them again. Some of those photos are blurry or not really very good, so delete them. Let them go.

Video files are huge, so, if you can, move those to the cloud. The same goes with music files. Then run the disk clean up utility on your system followed by Defrag and a general clean up of all the temp files that get downloaded from your internet searches.

It’s also a very good idea to have UTS  perform regular maintenance of your computers, servers and peripherals. That way we can diagnose any potential system problems and clean them up before they get serious enough to impact your operations. Just like getting regular checkups for your health, it’s important to do the same for your systems.  Maintaining these devices on a regular basis  reduces the risk of your system breaking down.

Your Tech Guys

managed IT services vero beach, sebastian, ft pierce, port St Lucie West Pam beach, Palm bay, melbourne,Managed business IT services in Fort Pierce, Vero Beach, Sebastian

 

 

read more
Your IT GuyThe Importance of Decluttering Your Computer