Managed IT Services, are they for you? Well, it depends. If your company stores customers’ data, if you accept credit cards for payment, if you have more than just a couple of employees, we would say yes.
Even if you have an in house IT person, having a company like Unified Technology Solutions as backup is a smart thing to do.
Having worked in the Tech Industry for a number of years now, I can tell you that it is more frustrating to have to call around looking for someone, or some company, who can bail you out of a big systems issues. When you have managed IT services contract with us, we can hop onto your system, look for the issues right away, and then if we suspect a hardware problem, make sure to get the parts we are going to need to fix the issue.
When you have back up support from a company that already understands your operation, it saves time, it saves frustration, and last but certainly not least, it saves money.
With our Managed IT Support program, we are often able to identify issues before they become big problems and proactively handle them. We keep up to date with the latest software patches to prevent viruses and malware from infecting your systems. This means you don’t have to put up with a down system and loss of production.
What does all of this mean? It means you and your staff won’t spend hours working on a system issue that we can probably fix in a much shorter period of time. It also means that when your system is no longer adequate to handle the volume of work that you are putting through, you will have experts on your side who can help you design a newer, more efficient system. You might not see that as a big deal, but trust us, it is.
All too often we are called in after the fact, when the company has purchased computers or servers that aren’t right for their applications, and it costs more money to put things right then it would have if only we had been in on the planning process.
At Unified Technology Solutions we also assist businesses in preparation for the move to new facilities. If things aren’t wired properly for the system configuration, it can become a nightmare. As the saying goes, preparation saves you money.
While we are at this, for many of you, it’s also time to make certain you have the most efficient phone systems for your company. There have been so many advances in VoIP technology over the past few years. The call quality is much better than it was even a few years ago. The added features of the VoIp systems are something you should understand and they can be so helpful to your business.
We wish you and yours a safe and happy holiday season, and please give us a call at the New Year and we will be happy to get you started on a contract for Managed IT Services.
Your Tech Guys