At Unified Technology Solutions we don't just repair computer problems, we help you manage your IT challenges, and get the most out of your technology budget.
Normally a computer repair company is only called when there is a problem or consulted if advice is needed. Otherwise, they are not an active participant in you companies IT technology management and decisions. The IT experts at Unified Technology Solutions prefer to take a more active role and be proactive when it comes to finding issues before they are problems.
Being a Managed Service Provider (MSP) means for a flat monthly price we start by installing network monitoring tools on every PC and Server so we can get a better view of your systems performance, using these tools Unified Technology Solutions can spot problems and bottlenecks before they affect you and your employees. When problems arise your staff calls into our helpdesk and a knowledgeable & helpful technician remotes into the machine and resolves the issue while you are on the phone. And if it can’t be fixed remotely we will come to you to repair the issue, for no additional charge.
We also can assist you in a number of ways when the time comes to make decisions about upgrading your technology. We can do research on available products to find what best suits your needs, sit in on vendor negotiations, send representatives to management meetings, and review your communications contracts to make sure you are not wasting money. Our goal is to become your trusted technology advisor and a part of your team.
You will spend more time focusing on what your business does. You will enjoy the peace of mind that highly skilled and knowledgeable experts are managing your IT strategy and expense. Unified Technology Solutions will give you confidence that you are getting you the most effective IT solutions for your money.